Pre-Sales Engineer

Experience

• Educate customers and partners on the Forescout modern security landscape.
• Build deep, consultative relationships with the customer, effectively becoming a trusted adviser, to understand the customer's high-level business objectives, and match these to Forescout solutions to satisfy the business and technical requirements.
• Identify problems in customer environments; effectively engages customers at the technical field and technical management levels.
• Comfortable presenting Forescouts value proposition, technologies, strategy, and product roadmaps to all levels including executives, technical management, and technical engineers.
• Provide product demonstrations and technical presentations to prospects, either onsite or remotely, in conjunction with the sales team.
• Identify and qualify new opportunities and support technical pre-sales activities to opportunity closure.
• Enable and leverage channel partners and work successfully in a channel-driven sales model.
• Manage the POC staging time to allow for test plan refinement, configuration adjustments, and resolution of any issues or questions that may arise during the testing period.
• Assist to develop optimized proof-of-concept test configurations based on test plans submitted by account teams and available resources.
• Assist customers through the support escalation process.
• Achieve and maintain FSCA and FSCE certification in the selected technology area.
• Maintain expertise in Forescout Continuum Platform and extended module technology areas through technical training.

Key Responsibilities:

• 8+ years IT industry experience, and ideally 5+ years in a Pre-Sales role.
• The motivation and the desire to work with Security Solutions, whilst enjoying hands-on testing, and customer interaction.
• Extensive hands-on lab work, excellent presentation and writing skills, the ability to travel, and customer awareness skills.
• The ability to work with distributed teams in a collaborative and productive manner.
• A self-motivated learner and builder with strong customer focus and with quality.
• Experience taking requirements and incorporating best practices to provide the optimum user experience.
• Thrives in a high-paced, changing work environment.
• Flexibility and desire to take on additional responsibilities.
• Ability to multi-task while maintaining attention to detail and deadlines.
• Excellent written and verbal communication skills.
• Bachelors degree or equivalent industry experience.
• Proficiency in local languages is preferred.

• Partner with our People Leaders to identify talent gaps to meet current and future business need.
• Plan, develop, and drive talent acquisition strategies, serving as a talent advisor to our People Leaders sharing best practices, and external and internal trends to attract top talent.
• Be a brand ambassador and develop and share social media campaigns to attract top talent.
• Internally communicate all employment opportunities to promote and drive peer referrals.
• Identify, build, and maintain a pipeline of qualified talent through a variety of initiatives such as networking, resume databases, job advertisements, agencies, referrals and social networks which result in interviews with our People Leaders.
• Coordinate with multiple stakeholders to ensure a seamless talent acquisition process; from raising a job req, through to managing an efficient, equitable, and professional assessment process, to seeking approvals to make an offer.
• Partner with People Leaders to ensure comprehensive position descriptions and interview assessment guides are defined to support the selection of top talent.
• Coordinate interview schedules across cross functional teams and time zones in a high-volume environment ensuring all panellists are interview ready and provide swift feedback.