Portfolio IT Executive

The job involves ensuring the completion of the daily IT checklist and backups, resolving technical and application issues, coordinating with vendors, MSP, and internal teams for network and hardware performance, maintaining hotel systems including firewall, switches, and user ID management, supporting guest Wi-Fi feedback improvement and CSA documentation, as well as training and guiding local IT resources. Additionally, suggesting improvements to boost team efficiency is expected. The ideal candidate should have a Diploma or certification in Computer Science/IT, a minimum of 1 year of experience in IT support or computer setup, good knowledge of networks, operating systems, and PCI DSS standards, strong analytical, troubleshooting, and communication skills, and the ability to work under pressure and multitask effectively. As for the candidate's profile, they should be a proactive team player with a True Hospitality mindset - confident, caring, a great listener, and responsive to both guest and internal needs. In return, the company offers a competitive salary and benefits, exposure to the global IHG team culture and learning opportunities, as well as discounts on rooms and F&B at IHG hotels worldwide. Join IHG's commitment to simple, smart travel, and exceptional service by applying now and kickstarting your journey with them. If you believe you'd be a great fit for the job even if you don't meet every single requirement, don't hesitate to hit the "Apply" button and start your journey with IHG today.,