Portfolio IT Executive

As an IT Support Specialist at IHG, your role involves ensuring the smooth operation of daily IT tasks and providing technical support to resolve issues promptly. Here's what you'll be responsible for: - Ensure completion of daily IT checklist and backups - Resolve technical and application issues or escalate them accordingly - Coordinate with vendors, MSP, and internal teams for network and hardware performance - Maintain hotel systems, including firewall, switches, and user ID management - Support guest Wi-Fi feedback improvement and CSA documentation - Train and guide local IT resources - Suggest improvements to enhance team efficiency To qualify for this role, you should have: - Diploma or certification in Computer Science/IT - Minimum 1 year of experience in IT support or computer setup - Good knowledge of networks, operating systems, and PCI DSS standards - Strong analytical, troubleshooting, and communication skills - Ability to work under pressure and effectively multitask About IHG: IHG offers a competitive salary and benefits package, a global team culture, and learning opportunities. You'll also enjoy discounts on rooms and F&B at IHG hotels worldwide. If you are a proactive team player with a True Hospitality mindsetconfident, caring, a great listener, and responsive to both guest and internal needsapply now and be part of IHG's commitment to simple, smart travel and exceptional service. Remember, even if you don't meet every single requirement but believe you'd be a great fit for the job, hit the "Apply" button and start your journey with us today.,