Portfolio IT Executive

Job Description: As an IT Support Specialist at our company, you will play a crucial role in ensuring the smooth operation of our IT systems. Your responsibilities will include: - Ensuring completion of daily IT checklist and backups - Resolving technical and application issues or escalating them appropriately - Coordinating with vendors, MSP, and internal teams for network and hardware performance - Maintaining hotel systems including firewall, switches, and user ID management - Supporting guest Wi-Fi feedback improvement and CSA documentation - Training and guiding local IT resources - Suggesting improvements to boost team efficiency In order to excel in this role, you should meet the following requirements: - Diploma or certification in Computer Science/IT - Minimum 1 year of experience in IT support or computer setup - Good knowledge of networks, operating systems, and PCI DSS standards - Strong analytical, troubleshooting, and communication skills - Ability to work under pressure and multitask effectively About Us: Our company values proactive team players with a True Hospitality mindset individuals who are confident, caring, great listeners, and responsive to both guest and internal needs. Joining our team will offer you a competitive salary and benefits, exposure to a global IHG team culture, learning opportunities, as well as discounts on rooms and F&B at IHG hotels worldwide. Apply now and be part of IHG's commitment to simple, smart travel, and exceptional service. If you believe you'd be a great fit for the job despite not meeting every single requirement, we encourage you to hit the "Apply" button and start your journey with us today.,