Portfolio IT Executive

Job Description

?? Key Responsibilities: Ensure completion of daily IT checklist and backups Resolve technical and application issues or escalate appropriately Coordinate with vendors, MSP, and internal teams for network and hardware performance Maintain hotel systems including firewall, switches, and user ID management Support guest Wi-Fi feedback improvement and CSA documentation Train and guide local IT resources Maintain IT asset inventory and follow up on AMC/ILL bill payments Suggest improvements to boost team efficiency ?? Requirements: Diploma or certification in Computer Science/IT Minimum 1 year of experience in IT support or computer setup Good knowledge of networks, operating systems, and PCI DSS standards Strong analytical, troubleshooting, and communication skills Able to work under pressure and multitask effectively ?? About You: You’re a proactive team player with a “True Hospitality” mindset—confident, caring, a great listener, and responsive to both guest and internal needs. ?? What We Offer: Competitive salary and benefits Global IHG team culture and learning opportunities Discounts on rooms and F&B at IHG hotels worldwide ?? Apply now and be part of IHG's commitment to simple, smart travel and exceptional service. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.