POP Manager

What this Job Involves:

• Evaluate building or infrastructure performance after completion to ensure it meets design, safety, and user requirements. Conduct post-occupancy assessments focusing on systems such as HVAC, electrical, plumbing, and structural components.
• Collect and analyze data on energy use, indoor air quality, comfort, and operational efficiency. Engage with occupants, facility managers, and engineers to gather feedback and identify any issues or concerns.
• Manage corrective actions or improvements based on evaluation findings to optimize building performance and user satisfaction.
• Coordinate with multiple stakeholders including clients, contractors, and design teams for seamless resolution of post-occupancy issues.
• Prepare detailed reports and documentation summarizing findings, recommendations, and progress updates.
• Ensure compliance with relevant standards and regulations, including health, safety, and environmental guidelines.
• Oversee budgets and schedules related to post-occupancy activities and follow-up projects. Drive continuous improvement by applying lessons learned to future projects and maintenance strategies.

What your day-to-day will look like:

• Morning check-in: Review emails and updates from building managers, engineering teams, and clients about any urgent post-occupancy issues.
• Site visits: Inspect the building or infrastructure to monitor systems like HVAC, lighting, and structural elements; observe occupant interactions and comfort levels.
• Data analysis: Review collected performance data (energy consumption, air quality, system diagnostics) to identify trends or anomalies.
• Meetings with stakeholders: Coordinate with facility managers, engineers, and occupants to discuss performance, complaints, or improvements needed.
• Problem-solving: Investigate any reported issues, diagnose root causes, and coordinate with technical teams or contractors to plan fixes.
• Documentation: Update post-occupancy evaluation reports with findings, recommendations, and progress on ongoing actions.
• Project coordination: Track budgets and timelines for any corrective or improvement works, ensuring milestones are met.
• Continuous improvement: Collaborate with design and engineering teams to integrate lessons learned into current or future projects.
• Compliance check: Verify that all operations and modifications comply with building codes, safety standards, and environmental regulations.
• End-of-day wrap-up: Prepare summaries or presentations for clients or senior management about post-occupancy status and next steps.

Required Qualifications:

• Bachelors degree in engineering (Mechanical, Electrical, Civil, or related field) or Architecture.
• Professional certifications such as PMP (Project Management Professional), LEED AP, or Certified Energy Manager (CEM) are highly desirable.
• Experience in post-occupancy evaluations, building performance analysis, or facility management.
• Strong knowledge of building systems (HVAC, electrical, plumbing, structural) and their operation in real-world conditions.
• Proficiency in data analysis tools and software used for monitoring building performance (e.g., Energy Plus, AutoCAD, Revit, BIM tools, or other building management systems).
• Familiarity with industry standards and codes, including ASHRAE, ISO 50001, building codes, and health and safety regulations.
• Excellent project management skills, including budget and schedule management.
• Strong communication and interpersonal skills to collaborate effectively with engineers, architects, contractors, and building occupants.
• Ability to interpret technical reports and performance metrics and translate them into actionable recommendations.
• Experience with sustainability and energy efficiency initiatives is a plus.
• Detail-oriented with strong problem-solving and critical-thinking skills.