Platform Specialist - Hubspot

2 - 7 years

7 - 11 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Platform Ownership & Technical Enablement

  • Serve as the central owner of the HubSpot CRM platform, managing user access, data quality, custom properties, and automation.
  • Develop scalable technical solutions including workflows, custom-coded actions, and integrations with British Council systems, ensuring efficiency and compliance.

Business Partnering & Solution Delivery

  • Work closely with marketing, customer engagement, and digital teams to translate functional needs into HubSpot solutions.
  • Configure modules such as lead capture, email marketing, and campaign automation to support B2C and B2B goals.

Training, Documentation & User Adoption

  • Provide guidance and structured training to end users, create support documentation, and drive adoption across global teams.
  • Act as the first point of contact for troubleshooting and enhancements.

Compliance, Retention & Governance

  • Ensure HubSpot usage adheres to internal data policies and retention rules.
  • Collaborate with governance and data privacy teams to maintain compliant and clean data practices across the CRM.

Role specific knowledge and experience:

Essential:
  • Hands on experience in HubSpot Marketing Hub and CRM
  • Hands on experience in campaign / programme execution in Marketing Automation platforms e.g., Pardot, MAPP, Salesforce Marketing Cloud, Braze, Bloomreach, DotDigital, Marketo, Eloqua, Responsys etc)
  • Experience designing and building lead scoring / grading models. and Lead nurturing programmes.
  • Excellent written and verbal communication skills.
  • Excellent analytical, problem solving, and organisational skills.
  • Proficient in HTML, CSS coding
  • SQL programming skills

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British Council logo
British Council

Non-profit Organizations

London England

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