Posted:1 week ago| Platform:
Work from Office
Full Time
Role Purpose: To calculate, execute and manage Inventory movements of Inflight Service products for multiple pharma customers. A successful airline requires a successful supply chain and it is the Control Tower Administrator's role to coordinate, as part of a small dedicated team, the movements of products from suppliers through to aicraft provisioners of all onboard products. Through the use of loading plans, consumption forecasts and a supply plan you will be a key part of ensuring that every flight leaves with everything it requires through the management of daily stock movements across the UK and Europe. Main Accountabilities: Execute the daily suppy plan of the Control Tower, ensuring stock availability at all stations. Manage inventory at the central warehouse, demonstrating control of Inbound / Outbound orders and volumes. Create regular reporting and updates to suppliers, and Customer Inflight and Finance teams. Communicate and act upon issues proactively, working with suppliers, aircraft provisioners, and / or the customer. Communicate proactively to the Control Tower Planners, Head of LLP and other on both potential stock shortages and excess stock risk. Communicate proactively to the Inventory Manager and other teams on both potential stock shortages and excess stock risk. Ensure that excellent customer service is provided to all Control Tower contact points. Manage frequent and potentially last minute changes in supply and demand to ensure On Time in Full onboard. Assist Control Tower Planners and other team members with analysis and reivew of customer reporting and KPIs Identify and recommend improvements in inventory, process and reporting. Finance & Projects: Assist the Control Tower Planners on the introduction of new onboard service concepts and retail range changes. Investigate invoice queries to assist customer Accounts Payable teams Functional Experience: Experience using Excel (Essential) 1-2 years experience of working in Inventory Environments (Desirable) Process management skills (Desirable) Geographical Experience: This role covers UK, Netherlands, Belgium and French source markets. Experience working with teams across boaders would be desireable. DP DHL Core Competencies Making Customers More Successful B-F • Maintains effective relationships with customers • Develops, commercializes and delivers high quality / innovative services and solutions • Inspires customers and gains their commitment • Gains organizational alignment and support for customer needs Shaping Direction B-F • Maintains a visionary and global perspective pertaining to strategy • Develops sustainable strategies that support Investment, Provider and Employer of Choice • Inspires and aligns the organization to make the strategy a reality Driving High Performance B-F • Establishes clear, challenging and achievable objectives • Aligns resources and the organization to achieve objectives • Regularly reviews and communicates progress against objectives and adjusts as needed • Champions continuous improvement and innovation • Inspires results and respect through empowerment, accountability recognition and rewards Developing Others B-F • Provides employees with candid and regular feedback • Provides employees with development opportunities • Supports employees with career opportunities • Inspires employees to develop themselves Developing Self B-F • Conveys a clear sense of personal goals and values • Actively seeks feedback to improve performance • Develops new skills and modifies behaviors based on feedback • Takes personal responsibility for careers and development
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