Placement Support Officer

Student Support Officer

Your responsibilities may include, but are not limited to, the following:

• Ensure prompt and effective communication with students to address their queries and concerns.
• Develop and implement initiatives to enhance the overall student experience and satisfaction.
• Monitor academic progress, identify at-risk students, and collaborate with academic staff for intervention.
• Develop and implement strategies to address the mental health and well-being of students, ensuring access to appropriate resources
• Implement strategies to identify and support at-risk students, contributing to improved retention and academic outcomes
• Streamline administrative processes to ensure efficiency and accuracy in managing student records.

Qualifications & Experience:

• Bachelor's degree in a relevant field (e.g., education, counseling, social work, psychology)
• Previous experience in a similar role within an educational or academic environment is often preferred
• Experience in managing administrative tasks or student records might be required or beneficial, depending on the specific responsibilities of the role
• Expertise in academic advising, personal development, mental health, or well-being.

Skills and Knowledge:

• Knowledge about Microsoft Office such as Word, Excel etc. and other computer skills.
• Demonstrate experience of contributing to a team environment
• Proven skills in systemic filing and documentation procedure.
• Effective interpersonal and communication skills including the ability to liaise with students and colleagues.
• Ability to priorities workload and meet deadlines
• Proven ability to work independently.

Benefits:

• Salary Ranges from Rs23,000 to Rs25,000 per month based on relevant experience.
• Professional Development and Further Education opportunities

All recruitment, selection and promotion decisions will be based on the best qualified and experienced candidate who can perform the genuine occupational requirements of this position.

hr@hcigroup.com.au

Job Types: Full-time, PermanentTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.