Job
Description
Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Analyst Qualifications: Bachelor of Pharmacy Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced What would you do? Primary Responsibilities:Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate persPrimary Responsibilities:Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate persPrimary Responsibilities:Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis What are we looking for? Primary Responsibilities:Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate personnel and partners.Responsibilities include but not limited to Affiliate Case Intake and Triage, duplicate search, acknowledgment, submission of cases local regulatory authorities and reconciliations as per Client SOPs/ guidelines.Primary Responsibilities:Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate personnel and partners.Responsibilities include but not limited to Affiliate Case Intake and Triage, duplicate search, acknowledgment, submission of cases local regulatory authorities and reconciliations as per Client SOPs/ guidelines. Roles and Responsibilities: Primary Responsibilities:Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate personnel and partners.Responsibilities include but not limited to Affiliate Case Intake and Triage, duplicate search, acknowledgment, submission of cases local regulatory authorities and reconciliations as per Client SOPs/ guidelines. Qualifications Bachelor of Pharmacy
