Pharma Technical Services Expert/Specialist

4 - 9 years

0 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Duties

Note: Candidate preferable work in Mumbai or Hyderabad.

1.Assist the sales to answer the technical questions raised by the customer, collaborate with the visit, and preach the product introduction;

2.Respond to customer feedback and complaints in a timely manner and give solutions, collaborate with factory technicians to effectively solve the needs and problems raised by customers;

3.Understand customer needs through on-site visits, grasp the actual problems of customer feedback and guide customers to solve product and technical problems;

4.Improve and optimise internal technical database, collect product information and customer feedback.

Job Requirements:

1.Bachelor degree or above in medicine, biology, chemistry, pharmacy and other related majors;

2.Strong communication skills, strong sense of responsibility, able to correctly understand customer needs and propose solutions;

3.Three years of technical support experience in pharmaceutical excipients industry, PVP excipients technical support experience is preferred, experience in leading companies in the industry is preferred (BASF and Ashland);

4.Good teamwork spirit, self-learning ability, able to adapt to business trips.

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Sinobright Pharmaceutical Industries Limited

Pharmaceuticals

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