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People Solutions Center Operations and Benefits Specialist

People Solutions Center Operations and Benefits Specialist

Galderma

2 - 5 years

4 - 7 Lacs

mumbai

Posted:3 hours ago| Platform:

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Skills Required

customer service orientation data management hris dermatology workforce planning healthcare management hr compliance ms office word analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Preferred Languages: English, Chinese, Bahasa Melayu , Indonesian

Inquiry Handling

Respond to routine and complex employee inquiries related to the employee life cycle, contracts, and data
Route specialized or escalated inquiries to appropriate teams or resources
Maintain service excellence and confidentiality in all communications

Document Preparation

Draft and process employment contracts, addendums, and other HR documents.
Ensure documentation aligns with legal requirements and internal policies.
Collaborate with HR Business Partners for approvals, e-signatures and updates

HR Data Management

Maintain and update employee records in Workday and local HR systems
Ensure data accuracy, consistency and compliance with global and local standards
Support data audits and reporting activities.
Responsible for updating procedures and work instructions

Benefits Administration
Implement, execute and maintain HR benefits programs, including health, retirement and other ancillary offerings
Implement and execute HR programs of specialized nature to continuously improve all HR processes and procedures and enhance use of HR data for reporting, analytics and workforce planning.

Required Skills Qualifications

Technical Skills

Proficiency in Workday (HRIS) and/or HR case management systems
Strong understanding of HR data structures and document workflows
High proficiency in Microsoft Office (Word, Excel, PowerPoint)

Communication Service

Excellent written and verbal communication skills in English
Strong customer service orientation and problem-solving skills
Strong interpersonal and communication skills; approachable, service-minded and proactive
Ability to manage sensitive information with discretion

Organizational Skills

Highly organized and able to manage multiple priorities with attention to detail and accuracy

Ability to prioritize tasks and manage multiple deadlines
Experience working in a fast-paced, service-oriented environment

Preferred Qualifications

Bachelor s degree in human resources, Business Administration, or a related field
Prior experience in global HR operations environment as an HR Specialist or in a similar HR role
Knowledge of employment laws and HR compliance practices

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