People Operations Specialist

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world s largest global brands.

• Some of the largest brands are already using Netomi AI s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
• Backed by the world s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience.
• We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company s success while developing your skills and career in AI.
• Want to become a key part of the Generative AI revolution We should talk.

We are looking for a detail-oriented and proactive People Operations Specialist to join our growing team.

You will support the full employee lifecycle from onboarding to exit, ensuring a seamless, efficient, and engaging experience for all employees. This role involves managing HR systems, supporting performance and engagement initiatives, coordinating with vendors, and serving as a point of contact for HR queries.

Responsibilities

• Manage onboarding, documentation, induction, and system setup.
• Coordinate offboarding: resignation processing, exit formalities, access removal.
• Maintain accurate employee data in HRMS and trackers.
• Ensure timely updates of letters, employee records, and trackers.
• Oversee background checks, verifications, and compliance documents.
• Maintain HR SOPs and ensure policy adherence.
• Administer platforms like GreytHR, Lattice, KnowBe4, Plum.
• Support automation of recurring processes and integrations.
• Coordinate performance review cycles via Lattice: setup, reminders, follow-ups.
• Support learning sessions, engagement surveys, and training logistics.
• Compile monthly payroll inputs (leaves, claims, incentives).
• Coordinate with finance and vendors for salary, PF, and invoice processing.
• Address queries on policies, leaves, systems, reimbursements, and more.
• Manage HR helpdesk/ticketing system with high satisfaction standards.

Requirements

• 4-6 years of experience in People Operations or HR Generalist roles.
• Excellent organizational and communication skills.
• High attention to detail and ability to manage multiple tasks simultaneously.
• Strong understanding of Indian labor laws and HR compliance.
• Proficiency in HR tools (GreytHR, Lattice, Plum), strong Google Workspace skills, attention to detail, excellent communication, and a solid understanding of HR processes and Indian labor compliance.

Why Join Us

• You ll be part of a People team that values ownership, empathy, and continuous improvement.
• This is a great opportunity to build and scale HR operations while being a culture carrier for the organization.
• We offer a collaborative and inclusive work environment, opportunities for professional growth, and the chance to help shape people practices in a dynamic and forward-thinking company.