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People Consulting-Managed Learning Services-Staff

People Consulting-Managed Learning Services-Staff

3 - 6 years

13 - 17 Lacs

kochi

Posted:2 days ago| Platform:

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Skills Required

articulate storyline workday presentation skills microsoft office suite camtasia sap enable now oracle staff management wbt instructional design successfactors ilt digital learning lms learning management web technologies walkme webcasting

Work Mode

Work from Office

Job Type

Full Time

Job Description

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Global Delivery Services (GDS) People Consulting (PC) Managed Learning Services (MLS) - Consultant
Managing the global workforce in todays fast changing and highly disrupted environment is becoming increasingly complex. As a member of our GDS PC practice, youll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi-industry and a truly global work experience to take your career in the right direction. The opportunity
We are looking for Managed Learning Services- Consultant with expertise in managing and executing the deployment of large-scale global learning programs/system implementations. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the GDS PC team. Your key responsibilities

Comprehensive understanding of the MLS processes, encompassing the entire taxonomy of pre-event, on-event and post event activities

Learning management system administration including creating and updating courses. Scheduling, managing participant rosters, communications and compliance

Responsible to support the MLS framework in accordance to the established processes with strict adherence to the defined Service Level Agreements (SLAs)

Manage the learning activities by adhering to the agreed guidelines and TATs

Quality compliance with the standardized global process model, with no deviations from the agreed-upon MLS processes

Proactively identify and communicate service delivery risks and issues to the appropriate stakeholders

Recognize potential areas for process enhancement and propose recommendations for improvement

Engage in effective communication and collaboration to build strong relationships with clients and other project team members

Skills and attributes for success

Proficient in understanding learning requirements across various domains

Exceptional attention to detail, which is critical for processing a large volume of transactions

Skilled in managing ambiguity and taking proactive measures

Excellent communication and presentation skills

Strong interpersonal skills with a client-centric approach

Awareness of and sensitivity to cross-cultural dynamics

High levels of energy, agility, and adaptability

Open to travel for client projects in accordance with EY and country-specific travel advisory guidelines.

To qualify for the role, you must have

Bachelor's degree or higher in Human Resources, Business Administration, Education, or a related field is required.

2 to 4 years of relevant experience in learning and development or an administrative role

Familiarity with learning management systems such as SuccessFactors, Oracle/Workday is preferred

Proficient writing skills (grasp and command over English)

Ability to work independently as well as collaboratively within a team

Ability to articulate solutions and offer suggestions

Proficiency in Microsoft Office Suite - MS PowerPoint and MS Excel

It would be a significant advantage if you have proficiency with course authoring and learning tools such as SAP EnableNow, Articulate Storyline, Adobe Captivate, WalkMe, Camtasia, Vyond and VideoScribe. Additionally, experience in creating various digital learning materials, including web-based learning modules, videos, interactive PDFs, webcasts, podcasts, nano-learning modules, and virtual instructor-led training (VILT), is highly desirable

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People Consulting-Managed Learning Services-Staff