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Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Location:

  • Work From Home (WFH)
  • OR Hyderabad (Work From Office) Based on candidate preference

Experience Required:

  • Minimum 8+ years

    of total experience in Pega
  • 3+ years

    in a lead role
  • CLSA certification

    is

    mandatory

  • Hands-on experience with

    Customer Service (CS) Framework

    is

    required

Notice Period:

  • Immediate to

    30 days maximum

Key Responsibilities:

  • Lead end-to-end design and architecture of Pega applications, especially leveraging the

    Customer Service (CS) framework

  • Define best practices for architecture, design, and development
  • Collaborate with stakeholders to gather business requirements and translate them into technical solutions
  • Mentor and guide junior developers and CSSAs
  • Perform code reviews and ensure adherence to Pega guardrails
  • Optimize existing applications for scalability and performance
  • Provide solutions for integration with external systems using APIs, services, and connectors

Must-Have Skills:

  • Pega

    CLSA certification

  • Experience in

    Pega Customer Service Framework

  • Strong understanding of Pega rules, case types, data transforms, flows, activities, decision rules

Contact to Apply:

Swapna

swapna@nexusprofessionals.in

updated resume

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