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8.0 - 10.0 years
0 Lacs
Vellore, Tamil Nadu, India
On-site
Location Name: Vellore Job Purpose To assist the organization in collecting outstanding dues and Non-Performing Loans (NPLs) for DMS- The Wheels – 2W/3W across all payment buckets, aiming to reduce outstanding amounts. Duties And Responsibilities Managing Collection Targets Ensure adherence to collection schedules. Attain EMI and penalty collection objectives. Reposition vehicles in cases of defaults. Close cases by securing settlement amounts. Explore diverse customer communication approaches for effective recovery. Vendor Management Appoint collection agencies. Strategize and allocate tasks to agencies. Conduct on-site checks to validate procedural adherence. Ensure prompt payment deposits by Field Officers (FOS). Guarantee timely payments to vendors as per the schedule. Conduct training sessions for agents working with vendors. Executing Recovery Procedures Initiate customer calls for debt recovery. Ensure team compliance with Standard Operating Procedures (SOPs) during customer interactions. Gather customer feedback to improve the collection process. Conduct training sessions to enhance the team's collection skills. Stakeholder Management Conduct regular stakeholder reviews. Align stakeholders with the collection strategy. Realign case priorities based on defined deliverables and objectives. Team Management Participate in recruitment process to identify right talent for various roles in the team Identify high potential talent and provide opportunity to groom them for future roles Provide ongoing coaching, mentoring, and performance feedback to ensure the team's success. Set clear targets, train & motivate the team, and foster a positive and collaborative work environment. Key Decisions / Dimensions Following Decisions Are Taken By The Role Appointment of Vendors Major Challenges Managing assertive customers in default Dealing with deliberate defaulters Sustaining a high team morale Required Qualifications And Experience Qualifications Graduate in any stream Key skills required Minimum 8-10 years of work experience in a finance industry in recoveries of two wheelers Experience of managing a team is required Communication Skills & Stakeholder Management Good knowledge and connect with legal entities Leadership qualities Result Oriented Mindset Good team player Motivation skills
Posted 2 days ago
200.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. In this role, you are expected to: The Cash & Trade Proc Sr Supv (C11) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables efficiently, and accomplishing overall objectives of trade/cash management processing. Manage small to medium size team independently Responsible for team management for assigned daily routine works Process client payments, receivables, trade transactions Deliver error free processing and achieve assigned productivity levels Follow procedures and controls required for assigned process Monitor and report errors to ensure adherence to audit and control policies Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel Recommend improvements to the daily workflow for a medium sized Cash/ Trade Operations unit Recommend new work processes / technological improvements for cash/trade management team in conjunction with identifying and resolving individual problems Carry-out non-routine cash and trade operations Evaluate performance and make recommendations for pay increases, promotions, terminations, hiring, etc. Provide evaluative solutions for cash/trade management issues based on analysis of information, precedent, and acquired technical experience Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. As a successful candidate, you would ideally have the following skills and exposure: Bachelor’s/University degree or equivalent experience 10-12 years of experience in a related role in cash and trade operations/ management Proven experience in creating and implementing processes that result in improved business performance Proficiency with Microsoft Office tools Effective verbal and written communication and analytical skills Effective management, influencing and relationship skills This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Cash Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 2 days ago
175.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the team: Payment Strategy and Operations remit includes Supplier Payments, Partner Payments (Co-brand, Client Incentives, TLS, etc.), First-Line Payment Risk Governance, Spend Analytics, Customer Helpdesk, Disbursements and Travel & Expense Program Management. Function Description The Amex GSM Travel and Lifestyle Service (TLS) Compliance team is responsible for the timely review of TLS Partner payments, ensure 100% accuracy to payment process, identify risk and develop remediation plan. We are looking for a detail oriented and process driven Quality review analyst to support the execution of quality checks and risk reviews across the process. This role is critical in ensuring adherence to payment guidelines and risk mitigation frameworks. The Analyst will be responsible for performing quality reviews, identifying compliance gaps, document findings and supporting root cause analysis to drive continuous improvement. Role Description: Perform quality reviews of TLS payments and maintain high accuracy & timelines. Identify process errors, exceptions or deviations from standard operating procedures. Maintain accurate and well-organized documentation of quality review observations. Prepare and share quality review reports, dashboards and noncompliance logs with key stakeholders. Collaborate with stakeholders to validate payment and seek clarification where discrepancy exist. Track and follow-up on corrective and preventive actions items and ensure timely closure. Assist in updating quality control checklist and SOPs based on process changes. Support various Audits, providing back-up documentation and evidence for the reviews performed. Escalate high risk or repeat compliance issues to Senior team members or Manager. Qualifications: Bachelor’s degree in commerce, Risk management or related field. 2-4 years of experience in Compliance, Audit, Quality review roles. Candidate must have strong quality review experience of end-to-end Accounts Payable and have worked for at least 2-3 years in quality review team of Payment processes. Excellent documentation, analytical and communication skills. Strong working knowledge and experience of ERP applications including Oracle (both sub-ledger and general ledger) Excellent relationship management and collaboration with stakeholders. Highly motivated individual with an ability to drive results and work with ambiguity. Ability to handle multiple deliverables with aggressive deadlines. Take responsibility and work with minimal supervision, as well as have excellent interpersonal and communication skills. Leadership Skills: Risk and Compliance awareness. Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority. Self-confident with a keen sense of integrity and the ability and willingness to challenge and be challenged. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 2 days ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
Triple Role Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary The Accounts Receivable (AR) Specialist in US Healthcare is responsible for managing and resolving insurance and patient payment collections to ensure timely revenue realization. This role involves claim follow-up, denial management, appeal submissions, and maintaining accurate records in compliance with payer regulations and healthcare policies. The AR Specialist collaborates with billing, coding, and customer service teams to optimize cash flow and reduce aged AR. Responsibilities Claims Follow-Up: Proactively follow up with insurance companies (Medicare, Medicaid, Commercial) via phone, portal, or email for unpaid or underpaid claims. Analyze Explanation of Benefits (EOBs)/Electronic Remittance Advices (ERAs) for claim status. Denial Management & Appeals Review and identify reasons for claim denials and underpayments. Prepare and submit accurate appeals and corrected claims within payer deadlines. Payment Posting Coordination Work with the payment posting team to resolve misapplied payments, overpayments, and unposted remittances. Flag refunds or adjustments as needed. Aging Report Analysis Review aging reports and prioritize high-dollar or timely filing claims. Document all actions taken and maintain notes in billing software. Compliance & Quality Ensure all follow-up activities comply with HIPAA and payer-specific guidelines. Meet daily/weekly productivity and quality benchmarks (e.g., # of claims worked, resolution rate). Communication & Coordination Coordinate with clients, internal teams (billing, coding), and insurance representatives to resolve issues efficiently. Escalate complex issues to the team lead or AR manager as necessary. Qualifications Bachelor’s degree. 2–5 years of AR experience in US medical billing/RCM industry is a must Knowledge of payer guidelines (Medicare, Medicaid, BCBS, UHC, etc.). Hands-on experience with billing software (e.g., Kareo, AdvancedMD, Athenahealth, eClinicalWorks, NextGen, etc.). Proficiency in MS Excel and claim tracking tools. Strong understanding of the US healthcare revenue cycle and AR lifecycle. Excellent analytical and problem-solving skills. Effective verbal and written communication skills. Ability to work independently and manage time effectively. Knowledge of CPT, ICD-10, and HCPCS codes is an added advantage. Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m. IST , Monday - Friday Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone
Posted 2 days ago
175.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Primary Objective Would Be to Deliver Very High Standards of Customer Service by Handling Customers request such a Payments, Reconciliation, Account Maintenance, Credit Balance Refund, New Card Issuance, Financial Adjustments and Other Queries for Premium and High Value Customers. Complete All Transactions Agreed with the Customer and Adhere to All Timelines and Deadlines Set Suggest Process Improvements / Changes to Achieve & Ensure “First Contact Resolution” Conduct Root Cause Analysis of Incoming Correspondence to Recommend Changes in Workflows, Procedures, Servicing Levels, Based on Customers’ Demands To Meet Their Needs & Ensure Exceptional Quality Service Is Given At All Times Handle All Written Customer Enquiries, Maintenance and Non-Se Disputes for Customers in A Timely and Accurate Manner Ensure Smooth Functioning of CMMI By Meeting Key Performance Indicators & Achieving Laid Down SLAs Work with Other Operations Departments and Customer Groups to Deliver Quality Service and Support New Product Launches, Promotions Etc. Contribute Towards Team Goals by Strictly Managing Individual Productivity Targets Ensure Complete Adherence to Approval Grid for Financial Adjustments by Team and Self Minimum Qualifications : Graduate with minimum 1 year of experience. Proficiency in MS Office & Power Point Prior experience in U.K or Canada market Experience in handling ‘Payment, Reconciliation, Account maintenance and Credit Bureau’ queries will be preferred, Good communication skills both written and oral Strong Analytical skills & attention to detail High level of Customer sensitivity, commitment & service orientation High result orientation Ability to take independent decision & meet stringent deadlines We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 2 days ago
175.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success. Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality. Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty. Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand. Address general and account-specific customer inquiries- statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account information. Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution. Meet and exceed performance goals that include, but are not limited to sales rates, quality goals, compliance regulations and productivity targets, & customer performance metrics. Minimum Qualifications: Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction. Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics and remain positive through change and stressful situations. Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call. Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy. Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices. Driven to please by providing the ultimate experience for our Card Members on every interaction. Timeliness and reliability Preferred Qualifications: Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem solving skills Customer service and consultative sales environment experience preferred. Passion for consultative sales, recommending products or solutions tailored to each customer. Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end Additional Requirements: Flexibility to work anytime in US hours, including weekends Hybrid Environment- on site expectation 3 days/week Workplace Flexibility: Full time. Shift flexibility requirements. American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 2 days ago
1.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Location Name: Delhi - Pitampura Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities FOS Management: Recruit, train and motivate the team Manage the FOS productivity Distribution development: Distribution mapping by category & manufacturer. Build distribution for the business. Initiating and developing relationships with key decision makers in the relationships managed for business development. Distribution management: Ensure proper distribution coverage through proper FOS mapping. Manage channel relationships. Drive sales numbers & retailer payment recon. Work with partner on Sales promotion ideas and execution to drive sales. Ensure process rigor and controllership. Visibility @ point of sale Required Qualifications And Experience Required Qualifications and Experience : Should be an MBA with 1 years of experience OR Graduate with minimum 3 yrs of experience Prior exposure to FMCG / Telecom Pre-paid sales is mandatory For internal candidates, people with Distribution handling roles in Consumer Durables, Digital & LSF roles are preferred. Good communication and interpersonal skills Should be high on energy & a self starter Should have a passion for being out on the field and meeting Retailers.
Posted 2 days ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Location Name: Delhi - Pitampura Job Purpose “This position is open with Bajaj Finance ltd.”Bajaj Finance Ltd. As part of it’s Payments strategy wants to enter into the space of QR Acquiring. The QR Acquiring Dy Regional Sales Manager will be required to build the business grounds up for his/her defined territory, by hiring and putting the entire team in place, and then managing the execution of the QR deployment, transactions & GMV.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Setting up the QR Acquiring Sales team from scratch (FTEs as well as outsource FSEs) Drive execution of the QR acquiring strategy on filed in line with company’s overall Payments strategy Delivering on number targets (acquiring Required Qualifications And Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.
Posted 2 days ago
0 years
0 Lacs
Jagatsinghapur, Odisha, India
On-site
Location Name: Jagatsinghpur - Durgabazar Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties And Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications And Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Posted 2 days ago
0 years
0 Lacs
Nalbari, Assam, India
On-site
Location Name: Nalbari Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties And Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications And Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Posted 2 days ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location Name: Hyderabad - Begumpet Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities FOS Management: Recruit, train and motivate the team Manage the FOS productivity Distribution development: Distribution mapping by category & manufacturer. Build distribution for the business. Initiating and developing relationships with key decision makers in the relationships managed for business development. Distribution management: Ensure proper distribution coverage through proper FOS mapping. Manage channel relationships. Drive sales numbers & retailer payment recon. Work with partner on Sales promotion ideas and execution to drive sales. Ensure process rigor and controllership. Visibility @ point of sale Required Qualifications And Experience Required Qualifications and Experience : Should be an MBA with 1 years of experience OR Graduate with minimum 3 yrs of experience Prior exposure to FMCG / Telecom Pre-paid sales is mandatory For internal candidates, people with Distribution handling roles in Consumer Durables, Digital & LSF roles are preferred. Good communication and interpersonal skills Should be high on energy & a self starter Should have a passion for being out on the field and meeting Retailers.
Posted 2 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview As a Cyber Threat Intelligence (CTI) Specialist within the Cyber Defense Team, you will be responsible for developing finished intelligence for various stakeholders across the Zelis enterprise. You will be responsible for tuning and maintaining all Cyber Threat Intelligence tools to meet our intelligence requirements. Your expertise will directly influence our security posture by staying ahead of emerging threats and vulnerabilities. Title: Cyber Threat Intelligence Specialist Overview As a Cyber Threat Intelligence (CTI) Specialist within the Cyber Defense Team, you will be responsible for developing finished intelligence for various stakeholders across the Zelis enterprise. You will be responsible for tuning and maintaining all Cyber Threat Intelligence tools to meet our intelligence requirements. Your expertise will directly influence our security posture by staying ahead of emerging threats and vulnerabilities. Here is What You Can Expect on a Typical Day Proactively identify and advocate for threat intelligence sources suitable for Zelis’ business profile Collection, analysis, and dissemination of timely finished intelligence that meets intelligence requirements of stakeholders. Perform regular analysis of internal and external sources to identify potential threats and attack trends. Support Cyber Defense Team by providing curated research and reporting that can assist in incident response, investigations, and threat detection. Support technology owners in understanding threats relevant to their technology stack. Partner and support business and technology stakeholders to drive cyber resiliency. Analyze threat campaigns targeting Zelis using formal analytical frameworks such as the Diamond Model and MITRE ATT&CK. Perform Cyber Threat Assessments based on potential cyber threats and their relevance to Zelis. Integrate and automate the use of cyber threat intelligence to enrich the organization’s security tools, security operations, and incident response. Collaborate with internal teams, external partners, and industry peers to share intelligence and industry best practices. Skills & Expertise You Bring Experience or training with analysis of security events from multiple sources including but not limited to events from Security Information Monitoring (SIEM) tools, XDR/EDR, network and host-based intrusion detection systems, firewall logs, and system logs (Unix and Windows). Understanding of hybrid SaaS, Cloud, and on prem enterprise environment. Complete understanding of intelligence cycle including analytical methodologies such as Analysis of Competing Hypotheses. Experience with agile development methodologies. Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business. Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges. Excellent problem solving, communication and collaboration skills. Applied experience with several of the following: Cyber Threat Intelligence Digital Forensics Cyber Security Operations Cyber Incident Response Threat Hunting and Adversary Emulation Automation and Engineering Preferred Qualifications GIAC GCTI, GCFA, or GNFA AWS Cloud Practitioner or AWS Security AZ-900 or AZ-500 Experience with incident response, digital forensic investigations, security operations, and/or continuous monitoring Experience with Python scripting language; additional languages a plus Experience with Microsoft PowerShell
Posted 2 days ago
6.0 - 12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Location Name: Pune Corporate Office - Cerebrum Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties And Responsibilities Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Customer service issues (Flow) with the Operations team; Influences the team for timely settlement; Escalates cases when there are delays Involves self in resolving escalated cases where needed - such as joint visits with agencies for high value customers; Plans on calls / meetings with BPTP / critical customers; Reviews and approves the month tour plans of the team Examines and approves settlement requests, taking inputs from manager and others where needed; Gets necessary approvals; Plans with manager on steps to reduce delay for exceptional approvals Analyses the defensibility of legal cases, gets relevant data and documents compiled and shares in the system to initiate legal proceedings; Executes summons / warrants - ensures timely support from the Legal team Ensures visits by the legal team to the delinquent customers residence/ office etc. to pressurize customer to make payments; Follows up for police action against customers (e.g., Police visits at customers place, attaching customers property, etc.) Keeps track of payment deposition status through regular updates from ACMs; Ensures relevant FinnOne approvals are obtained Planning, Budgeting, Monitoring Reviews capacity planning vs forecast volumes; Reviews capacity requirements, proposes additional agency empanelment if need be Gets AOP downloads, sets aspirational numbers for next year; Sets goals per Area through discussion - breaks down goals into smaller components and steps that are easier to execute and track Conducts performance update meetings as per schedule; Creates month-wise action plans for team based on findings; Reviews and tracks closures vis-à-vis milestone and monthly projections and plans; Initiates pending closures in CRM Reviews and validates Cost Tracker for agency payments, PP / magic wand data Studies and discusses agency change plans to finalize actions; Focusses on developing or appointing agencies with more comprehensive skills - skip tracing / telecalling / field support; Agency and Dealer Management Analyses last month performance per agency; Discusses with Area/Cluster Managers and RO's, identifies causes and remedies for under-performance, if any, and builds action plans accordingly, including meeting and discussing with the vendors to agree on improvement goals and steps Ensures regular touch with vendors - meets and listens to them periodically to ensure that they have been heard and responded to; Shares company news and plans with them as relevant to them| Examines instances of breach in compliances, recommends actions to be taken against relevant employees and vendors; Monitors and periodically reviews team members on action plans regarding audit observations; Recommends action against agencies for delays in deposition Team management: Takes care of allocations of his / her region and critical locations Identifies capacity of the locations Tracks vendor availability in locations Performance Tracking Tracks location wise performance of ACM/CM and ROs based on critical parameters Tracks last 3 months PP% for each team Drives critical parameters most relevant with portfolio losses Key Decisions / Dimensions Management of high value cases Agency assessment and influencing for support in achieving targets Performance tracking and development plans (PIP etc) Hiring of ROs and shortlisting candidates for ACM roles Planning for agency related changes, Budgeting and Monitoring performance accordingly Proposing changes to the Regional structure and making investments on people development Major Challenges Portfolio Management – closing cases at Bucket 1 and Above Managing difficult locations with scarcity of relevant talent Need to negotiate for settlement to achieve collection target Required Qualifications And Experience Qualifications Graduate in any discipline Work Experience Post qualification - 6 to 12 years Vendor management – complete cycle Team management
Posted 2 days ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us as a Tech Lead / Designer – Vice President, where you'll drive the design and development of cutting-edge enterprise applications. As part of the Corporate and Payments COO Technology team, you will lead the engineering efforts for scalable, secure, and high-performance solutions, leveraging modern technologies and cloud-native architectures. Key Responsibilities Lead the design and development of enterprise-grade applications using Java, Spring Boot, Angular, JavaScript, and TypeScript. Desing and implement cloud-native solutions using Docker, Kubernetes, and CI/CD pipelines. Collaborate with cross-functional teams to define technical requirements and translate business needs into robust solutions. Ensure code quality through best practices in design patterns, testing, and performance optimization. Mentor junior developers and contribute to technical leadership across the team. To be successful as a Vice President Impairment, you should have experience with: Strong proficiency in Java and Spring Boot for backend development. Hands-on experience with Angular, JavaScript, and TypeScript for frontend development. Expertise in cloud development, including containerization with Docker and orchestration using Kubernetes. Proven experience in setting up and managing CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps. Solid understanding of RESTful APIs, microservices architecture, and secure coding practices. Some Other Highly Valued Skills May Include Experience with cloud platforms such as AWS or OpenShift. Familiarity with Agile methodologies and DevOps culture. Exposure to enterprise integration patterns and messaging systems (e.g., Kafka, RabbitMQ). Strong problem-solving skills and ability to troubleshoot complex systems. Excellent communication and stakeholder management skills. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Pune Location. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives. Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 2 days ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description – Process Executive Position Title Executive, WC Payments Function, Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent/ Temporary Permanent associate is responsible for timely and accurate payment of invoices submitted by the injured workers and vendors. The process includes checking compensability, invoice review and the validation of the details in other systems and determine/decide on the accuracy of the amount billed and/or the need for denial of the claim based on result of research. Associate would also need to liaise with claims handlers on need basis. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Good Computer navigation skills Good keyboarding speed MS Office proficiency Process Specific Skills Knowledge about the US Workers’ Comp. Insurance industry Knowledge about US Culture Soft Skills (Minimum) Good written skills Customer Service Focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements 0 to 6 year of professional experience in data entry with Insurance industry. Familiarity with workers’ compensation insurance or health insurance industry required. Experience in handling insurance claims will be added advantage along with knowledge of US Healthcare system.
Posted 2 days ago
0 years
0 Lacs
Mahoba, Uttar Pradesh, India
On-site
Location Name: Mahoba Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties And Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications And Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Posted 2 days ago
0 years
0 Lacs
Auraiya, Uttar Pradesh, India
On-site
Location Name: Dibiyapur Ext Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties And Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications And Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Posted 2 days ago
10.0 years
0 Lacs
Worli, Maharashtra, India
On-site
Site Name: India - Maharashtra - Worli Mumbai Posted Date: Aug 14 2025 Job Title: ES CMO Lead Business Introduction We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 20+ contract manufacturing sites delivered 180 million packs of medicines and 4.5 billion units in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients Position Summary Are you ready to lead and make a meaningful impact in a dynamic, global environment? As the ES CMO Lead, you will play a key role in ensuring the efficient, reliable, and timely supply of materials and products from external suppliers to GSK sites and markets. This role is based in India and offers the opportunity to collaborate across diverse teams, drive supplier relationships, and deliver results that matter. We value candidates who are proactive, collaborative, and committed to continuous improvement. Responsibilities In this role, you will: Build and maintain strong relationships with external suppliers, ensuring effective communication and governance structures. Lead cross-functional teams to deliver key performance indicators (KPIs) such as product quality, supply security, and cost optimization. Manage supplier contracts, including adherence to Master Service Agreements (MSAs), Quality Assurance Agreements (QAAs), and Service Level Agreements (SLAs). Identify and mitigate risks, ensuring business continuity and compliance with regulatory requirements. Drive continuous improvement initiatives with suppliers to enhance performance and deliver value. Collaborate with global planning teams to manage supply and capacity needs, supporting long-term business goals. Qualifications/Skills Basic Qualifications: Bachelor’s degree in science, business, or a related field. Minimum of 10 years of experience in supply chain management or a related area. Strong communication skills, with the ability to work effectively across cultures and geographies. Proven experience in leading matrix teams and managing complex projects. Knowledge of supply chain systems and processes. Preferred Qualifications: Advanced certifications in supply chain management (e.g., APICS CSCP, Six Sigma). Experience in supplier relationship management and contract negotiations. Familiarity with regulatory requirements and compliance standards. Proficiency in tools like SAP, Microsoft Project, and Power BI. Project management certification (e.g., PRINCE2, PMP) is a plus. Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and well-being Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable. If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceThe Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? Written and verbal communication Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes. Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed. Advanced Proficiency required in English Language to create documentation. Attention to details Should be a self-starter, motivated and highly energized individual to compete the complexity of the process Fraud Risk Management Minimum 2-4 years of experience in Chargebacks or Disputes handling process. Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards. Knowledge of regulations like Banking Secrecy Act, USA patriot act, OFAC regulations etc. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceThe Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? Written and verbal communication Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes. Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed. Advanced Proficiency required in English Language to create documentation. Attention to details Should be a self-starter, motivated and highly energized individual to compete the complexity of the process Fraud Risk Management Minimum 2-4 years of experience in Chargebacks or Disputes handling process. Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards. Knowledge of regulations like Banking Secrecy Act, USA patriot act, OFAC regulations etc. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceThe Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? Written and verbal communication Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes. Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed. Advanced Proficiency required in English Language to create documentation. Attention to details Should be a self-starter, motivated and highly energized individual to compete the complexity of the process Fraud Risk Management Minimum 2-4 years of experience in Chargebacks or Disputes handling process. Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards. Knowledge of regulations like Banking Secrecy Act, USA patriot act, OFAC regulations etc. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 2 days ago
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