Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities

 

  • Act as a liaison between patients, families, and medical staff.
  • Ensure patients' concerns and needs are addressed promptly.
  • Help patients to navigate hospital services and procedures.
  • Assist in resolving complaints or service issues.
  • Responsible for patient centricity and wellbeing.
  • Able to organize the data and maintain proper track record of patient's feedbacks.
  • Act as a floor incharge overseeing hygiene standards and managing all facilities on the floor & Private Rooms.

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