Partner Account Manager (GEM)

Key Responsibility Areas (KRA) for Partner Account Manager (PAM) Territory Management and Partner Accountability Take full ownership and responsibility for the business performance of partners within the assigned territory. Ensure local partners actively participate in bids, with at least 2 local partners and a total of 4 partners participating in every bid. Partner Onboarding and Engagement Identify potential partners and onboard them for business development opportunities. Conduct partner onboarding, training, and introduction sessions in collaboration with the ISM/ISR to ensure a smooth start. Develop and nurture relationships with partners, maintaining regular communication to encourage and support their business growth. Partner Support and Coordination Work closely with IST/R and ISM to provide partners with prompt and accurate responses to queries and business needs. Resolve partner challenges by ensuring efficient communication and service delivery, enabling strong, long-term partnerships. Marketing and Business Promotion Plan and execute marketing activities, including but not limited to: WhatsApp, Facebook, Instagram, and other social media campaigns Participation in exhibitions and events to promote the brand and products Organize and lead various partner engagement activities to boost sales and build stronger relationships. Travel and Client Meetings Travel across the assigned territory to meet partners and customers, fostering deeper engagement and understanding of market needs. Attend pre-bid meetings and customer visits as required to position the company’s products and services effectively. Market Analysis and Strategy Continuously monitor market trends, competitor activities, and partner feedback to identify growth opportunities and provide insights to management. Ensure strategic alignment between partner capabilities and business goals to maximize revenue potential. Sales Support and Growth Initiatives Work closely with partners to encourage their participation in tenders and bids, guiding them on product offerings and submission requirements. Actively promote new products and services to partners, helping them explore and expand their business portfolios. Customer-Focused Activities Address customer-specific needs and coordinate with partners to deliver customized solutions that align with client requirements. Ensure a high level of customer satisfaction by proactively resolving issues and providing consistent follow-up. Additional Responsibilities Represent the company professionally in all partner and customer interactions Take on additional responsibilities as assigned by management to support organizational goals. Job Types: Full-time, Permanent Pay: ₹25,492.12 - ₹45,100.49 per month Benefits: Cell phone reimbursement Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person