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NEC Software Solutions
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Order To Cash Sales Order Processing - Senior Executive

Order To Cash Sales Order Processing - Senior Executive

NEC Software Solutions

3 - 4 years

5 - 6 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

it services administration publishing healthcare microsoft japanese information technology financial services monitoring otc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description

Role Summary:

Receive and process sales orders accurately and efficiently using the companys sales management system

The role will also require coordinating with the NEC, Invoicing Processing team, collections and credit management team.

Essential:

Strong knowledge of OTC Sales Order operations

Working knowledge of SAP Finance module

Experience in shared services/customer facing environment

Understanding of standard operating procedures

Knowledge of system, applications, operating tools, metrics and excel

Good communication skills, plus good verbal written presentation skills

Flexibility to work within a high growth, rapidly changing environment

Ability to self-motivate and initiate change

Ability to work with colleagues at all levels

Order Processing Responsibilities

Review orders received from Retained Organization (RO) for accuracy as per pre-defined format

Perform technical, commercial and administrative validation on a customer order

Record daily volumes, rejections, exceptions, and quality-checks in timely manner

Enter order details into the system database

Process orders as per standard operating procedure within defined Turn Around Time (TAT)

Coordinate with RO to understand any discrepancies on order details

Create order fulfilment tracker and document relevant details to support order monitoring activities

Primary point of contact for order processing related queries

Respond to queries in a timely and accurate manner

Undergo relevant training to ensure apt knowledge transfer is done to enable self and peers to conduct order processing tasks in GSSCs

Coordinate with relevant stakeholders to complete tasks assigned by RO or team lead

Timeliness: Perform order processing tasks as per defined TAT

Accuracy: Ensure 100% accuracy rate in day-to-day activities to ensure Service Level Agreements are met

Key Skills

Sales order processing and Invoice Creation

Accounts Receivable Ledger Management

Financial Accounting and Reporting

Advanced Excel and Spreadsheet Skills

SAP ERP and Accounting Software Proficiency

Team Player

Additional Information

Location:

Mumbai (Airoli)

Working Hours: 8.5 hours/day (US Shift)

Role Requirements:

This position currently requires Work from Home during Night Shift as per project needs.

The candidate must be flexible to travel based on business requirements during this period.

There may be a prepone in shift timing, which will be reviewe'd post-transition.

Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.

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NEC Software Solutions

Information Technology

London

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Order To Cash Sales Order Processing - Senior Executive