EFS Logistics

Roles and Responsibilities: Operations Executive: Coordinates shipments from booking to delivery, ensuring customer requirements are met. Follow up with vendors, carriers, and clearance agents for smooth operation flows. Monitor the status of shipments and resolve operational issues or delays. Provide prompt updates to customers regarding shipment status. Prepare and verify shipping documents like BL, AWB, Invoice, Packing List, etc. Handle customer queries related to rates, transit time, documentation, and operations. Ensure compliance with customs and regulatory requirements. Maintain professional relationships with clients to ensure satisfaction and repeat business. Requirements: Bachelors degree in Business Administration, Logistics & Supply Chain Management, or any other related field of logistics and supply chain. Minimum 1 year of work experience in operations within freight forwarding. Strong analytical skills with the ability to interpret data and trends. Excellent negotiation and communication skills. Proficient in MS Office. Proficient in English communication.