Roles and Responsibilities: Operations Executive: Coordinates shipments from booking to delivery, ensuring customer requirements are met. Follow up with vendors, carriers, and clearance agents for smooth operation flows. Monitor the status of shipments and resolve operational issues or delays. Provide prompt updates to customers regarding shipment status. Prepare and verify shipping documents like BL, AWB, Invoice, Packing List, etc. Handle customer queries related to rates, transit time, documentation, and operations. Ensure compliance with customs and regulatory requirements. Maintain professional relationships with clients to ensure satisfaction and repeat business. Requirements: Bachelors degree in Business Administration, Logistics & Supply Chain Management, or any other related field of logistics and supply chain. Minimum 1 year of work experience in operations within freight forwarding. Strong analytical skills with the ability to interpret data and trends. Excellent negotiation and communication skills. Proficient in MS Office. Proficient in English communication.
We are looking for an experienced Sea Export Operations Executive with strong knowledge in handling export operations from GCC countries, especially Saudi Arabia and Dubai. The candidate will be responsible for managing end-to-end export shipments, including booking with carriers, coordinating cargo pick-up, completing export customs procedures, and ensuring smooth communication with customers and shipping lines. Roles and Responsibilities: Export Operations Handle complete Sea Export operations from booking to final vessel sailing. Could you make bookings with shipping carriers and co-loaders according to customer requirements? Arrange cargo pickup , coordination with transporters & warehouse teams. Ensure accurate documentation for each export shipment (BL draft, invoice, packing list, etc.). Customs & Compliance Coordinate and process export customs formalities and documentation. Ensure compliance with GCC export regulations, especially for Saudi Arabia & Dubai . Maintain accuracy in documentation required for export clearance. Coordination & Communication Act as the primary point of contact for customers for shipment updates. Coordinate with shipping lines, freight carriers, transporters, and CHA. Ensure timely updates to clients regarding booking status, sailing schedules, and delivery timelines. Documentation & Follow-up Prepare shipping documents, including draft BL, DO, and customs-related documents. Verify SI (Shipping Instructions) and coordinate for BL release. Maintain shipment records and update the internal ERP/CRM systems. Follow up with shipping lines for schedules, rates, and shipment confirmations. Operational Efficiency Monitor cargo movement, ensure deadlines are met, and resolve operational issues. Maintain proper communication with internal departments to ensure smooth operations. Ensure all documentation is filed and recorded as per company standards. Requirements: Minimum 2+ years of experience in Sea Export Operations (mandatory). Experience handling export shipments from GCC countries , especially Saudi Arabia & Dubai (highly preferred). Strong knowledge of: Carrier bookings Export customs processes BL preparation Coordination with shipping lines Export documentation Excellent communication & customer coordination skills. Ability to work independently and handle pressure during peak shipment periods. Experience in a freight forwarding company is mandatory.
We are looking for a Pricing Executive experienced in handling Air Export Pricing and Import Clearance Pricing. The candidate will be responsible for responding to RFQs, preparing accurate quotations, coordinating with operations teams, converting RFQs to jobs, and ensuring smooth communication between customers and internal departments. Roles and Responsibilities: 1. RFQ Handling (Air & Sea Export & Import) Respond to Air Export & Import Clearance RFQs with accurate quotations. Prepare quotes based on Incoterms such as DDU, DDP, DAP, CFR, EXW, FOB, FCA , etc. Ensure all quotes are competitive and based on updated carrier/agent rates. 2. Timely Quotation Submission Ensure quotations are sent within the required timelines as per customer expectations. Maintain a high level of customer satisfaction through timely and accurate responses. 3. Escalation & Clarification Escalate unclear RFQs or rate-related queries to the department head for clarification. Seek approval for special rates, margin changes, or exceptions. 4. Follow-Up & Conversion Follow up with customers on submitted quotations regularly. Track feedback, negotiate if required, and convert RFQs into operational shipments . Maintain RFQ-to-conversion ratio. 5. File Creation / Job Initiation Once the quote is confirmed, convert the RFQ into an operational file. Share job details, rate sheet, and customer instructions with the operations team. 6. Coordination with Operations Coordinate with Air Export Operations & Import Clearance teams. Ensure seamless handover of shipment details for execution. Support operations with any clarification related to pricing or scope. 7. Communication Handover Transfer all email trails, quotation references & shipment details to the assigned operations staff. Ensure smooth internal communication for a flawless customer experience. Requirements: Experience in the Freight Forwarding industry is mandatory, and 24 years of experience in pricing (Air/Sea) Hands-on experience in handling RFQs Strong operational understanding for accurate costing Good relationship-building skills with Customers, Carriers & AgentsExperience in Air Export Pricing Experience in Import Clearance Pricing (Air/Sea) Strong understanding of Incoterms (DDU, DDP, DAP, CFR, FOB, etc.) Knowledge of the freight forwarding process Good negotiation skills with carriers/agents Strong communication & customer follow-up skills Ability to handle multiple RFQs and meet deadlines
We are looking for an experienced Accounts Executive with strong knowledge in bookkeeping, monthly closing, financial statement preparation, and account reconciliation. The ideal candidate must have hands-on experience in managing ledgers, payment execution, cash handling, vendor & customer reconciliation, and supporting monthly/yearly closing activities. Roles and Responsibilities: 1. Accounting & Closing Handle monthly, quarterly, and yearly closing of accounts. Reconcile: Bank accounts Cash accounts Vendor accounts Customer accounts General ledger accounts Prepare financial statements and supporting schedules. Assist with internal & external audits monthly. Record journal entries, adjustments, and provisions. 2. Payment Execution Process & execute payments (NEFT/RTGS) with proper approval hierarchy. Verify all invoices, supporting documents, and posting accuracy. Maintain proper records of all vendor payments. 3. Cash Handling Maintain & close the petty cash book periodically. Record, verify, and adjust cash expenses daily. 4. Documentation & Compliance Prepare payment documentation as per company policies. Maintain documentation for audits, vendor reconciliation & approvals. Ensure adherence to internal controls & accounting standards. 5. Coordination Work with operations, purchasing & other departments for document verification. Support the finance team in month-end reporting and analysis. Requirements: Minimum 2+ years of experience B.Com / M.Com / Finance-related degree Professional courses (CMA, ACCA, Tally Prime) are an added advantage Strong knowledge in Accounts Finalization Expert in Reconciliation (Bank/Vendor/Customer/GL) Knowledge of payment processing Strong understanding of accounting principles Proficiency in Tally / ERP / SAP / Oracle / Zoho Books Good MS Excel skills (VLOOKUP, Pivot, Filters)
We are hiring an experienced Accounts Receivable Executive with strong expertise in SOA preparation, collections follow-up, customer reconciliation, AR ageing, and month-end AR closing. The candidate should be able to manage credit control, customer ledgers, and ensure timely collections. Roles and Responsibilities: 1. Accounts Receivable Operations Prepare Statement of Accounts (SOA) periodically and send to customers. Follow up for outstanding payments via email & calls. Issue payment reminders & escalate based on overdue ageing. Acknowledge customer payments after coordination with the cashier/accounts. 2. Customer Reconciliation Perform reconciliation of customer ledgers. Resolve discrepancies with customers, sales & operations departments. Obtain balance confirmation from customers twice a year. Process & verify deductions, adjustments, debit/credit notes. 3. AR Reporting Maintain AR Ageing Report and share with Sales team twice a month. Prepare Weekly Expected Receivables Report . Update follow-up status & maintain proper AR documentation. 4. Payment Allocation Allocate customer receipts in ERP immediately upon receipt. Ensure correct mapping of invoices and rectify mismatches. 5. Vendor/Agent Coordination Prepare SOP for agent/vendor payments. Verify SOA received from agents with internal books. Prepare weekly payment schedules. Negotiate credit periods when required. 6. Closing & Audit Assist in month-end & year-end closing activities for AR. Prepare AR-related schedules & support audit documentation. Requirements: B.Com / M.Com / Finance Minimum 2+Years of experience Added advantage: Any accounting, GST, or ERP training Strong knowledge of Accounts Receivable & Collections Experience in SOA preparation & customer reconciliation Understanding of AR reporting, ageing & credit control Excellent communication & follow-up skills Good knowledge of ERP/Tally Prime MS Excel proficiency