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Artech
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Order To Cash (O2C)

Order To Cash (O2C)

Artech

1 - 5 years

0 - 3 Lacs

noida

Posted:14 hours ago| Platform:

Apply

Skills Required

erp systems otc order management cash applications

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

Job Title:

Location:

Job Summary:

O2C – Collections Executive

Key Duties and Responsibilities:

Manage and execute the
Order-to-Cash Collection process
, ensuring timely and accurate cash application.
Monitor, maintain, and improve
service performance metrics
such as Accounts Receivable (AR) and overdue invoice levels.
Provide regular updates on
work-in-progress
, customer portfolio status, and assist in planning and coordinating execution of collection activities.
Identify, escalate, and resolve issues
promptly while recommending effective solutions.
Deliver
quality and cost-effective collection services
while driving process improvement initiatives.
Take ownership of the
Accounts Receivable sub-ledger
and support the month-end closing process.
Perform
ad-hoc analyses and reporting
as required by management.

Skills and Experience Required:

Education:
Graduate in Finance, Accounting, or Business-related field (Accounting degree preferred).
Experience:
Minimum
6 months of relevant experience
in B2B collection or related fields.
Exposure to any of the following areas is preferred but not mandatory:

Sales, Billing, Cash Application, Contract Management, Credit Management, Collections, Reconciliations, and Customer Query Handling.

Experience using
ERP systems
(Oracle, SAP, or similar).
Strong
communication skills
(both verbal and written) in English.
Analytical mindset
with the ability to make fact-based decisions.
Proactive in identifying risks/issues and providing recommendations.
Experience in
team collaboration
and stakeholder coordination.
Prior experience in
Shared Services (SSC) or BPO environment
is an advantage.
Capable of performing
data analysis and medium to high complexity tasks.

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