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Accenture
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Order To cash - Collection Associate

Order To cash - Collection Associate

1 - 3 years

|

1 - 3 Lacs

Posted:None| Platform:

Apply

Skills Required

collections order to cash dispute resolution credit collection dispute management o2c collections debt collection collection management b2b collection collections process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Manage B2B collections by identifying overdue accounts, resolving disputes, and negotiating payment plans.
Conduct credit checks on new customers to assess their financial stability before providing services.
Analyze accounting records to identify trends and areas for improvement in the order-to-cash process.
Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.

Job Requirements :

1-3 years of experience in b2b collection, credit collection, debt collection, dispute management, or dispute resolution.
Strong understanding of collections process from order to cash flow.
Excellent communication skills for effective negotiation with customers.
Ability to analyze data and identify opportunities for process improvements.

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