Order Processing - Supply Chain - Vendor Coordination

Order & Vendor Operations Coordinator (Drop Shipping – Home Renovation)

Job Summary

We are seeking an Order & Vendor Operations Coordinator to manage customer orders from placement through delivery in a drop-ship fulfillment model. This role works closely with vendors, freight carriers, and internal sales teams to ensure accurate inventory management, reliable lead times, and on-time delivery of home renovation and remodeling products sold through Shopify.

Key Responsibilities

• Process and manage orders placed through Shopify
• Verify inventory availability and manage vendor stock levels
• Coordinate with vendors on lead times, order confirmations, and shipment readiness
• Schedule and track shipments with freight carriers
• Communicate order status, inventory constraints, and ETAs to Sales Account Managers
• Resolve fulfillment, inventory, and shipping issues proactively

Qualifications

• 2+ years experience in order management, operations, or supply chain
• Experience working with drop-ship vendors preferred
• Familiarity with Shopify or e-commerce platforms
• Familiarity with Odoo or other ERP Operations Platform for tracking orders/shipments.
• Strong communication, organization, and follow-up skills
• Experience in home improvement, renovation, or building materials a plus

Job Type: Full-time

Benefits:

• Health insurance
• Paid sick time

Work Location: In person