Order Management-Accounts Coordinator| 1 - 5 Years | Night shift | BLR

Accounts Coordinator-Order Management.

Note- Must have excellent communications skills.

Note-Must have strong experience in- Client Servicing, Stakeholder, Escalation Management, Order Management & Billing.

Shift- 9:00PM- 6:00AM | Work from office | Cab- Yes

Location - Bangalore

Experience -1 - 5 Years

Salary- 6LPA Fixed + Shift Allowance + Variables

Notice Period - Immediate - 15Days max.

Please Note- Need to be flexible work from office all 5 Days.

Qualification- Commerce Graduate and postgraduate.

Skills Required

1-5 years experience across client services/order management.

• Proven experience in order management & processing of project milestones in localization,

content distribution &/or E2E post-production environments.

• Proven experience in managing orders in proprietary and 3rd party systems.
• Experience in managing project milestones based on workability, production capacity, and client

due dates.

• Ability to meticulously review orders, documentation, and data throughout end-to-end order

management process.

• High level attention to detail for ensuring quality and accuracy in orders.
• Strong collaborative mindset with a focus on teamwork. Experience working with cross-

functional teams both locally and globally.

• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• In-depth understanding of post-production processes, including marketing campaign execution.
• Familiarity with industry standards and best practices.
• Efficient in managing time and tasks effectively, with ability to prioritize competing demands

while meeting deadlines.

• Skilled in escalation management and crisis resolution.
• Comfortable and skilled in working with data, with ability to effectively interpret, synthesize and

integrate complex data into systems.

• Exceptional verbal and written communication skills.
• Willing to work night shifts or rotational shifts as per business requirement
• Ability to multi-task and take on varied tasks and strong organizational skills. Ability to work

under pressure and work towards achieving team goals. High degree of commitment to work.

High performance standards

• Pro-active attitude, actively problem solve, or actively employ problem-solving techniques

simultaneously ability to remain calm and focused under pressure.

PRIMARY RESPONSIBILITIES:

• Responsible for complex orders from entry to completion, ensuring accuracy and timeliness

throughout the process. This includes data entry, tracking due dates, assessing asset workability,

and working in close collaboration with stakeholders.

• Conduct thorough validation of workflows to ensure processes are efficient, effective and

compliant with company and client standards and requirements.

• Serve as a point of contact for Title or Project Leads, providing regular updates on order status

and escalating any issues or concerns as needed.

• Own setting up and coordinating projects in our proprietary cloud-based platforms for

Fulfillment & Localization services. Setting up projects on ONE / SNL and Sfera and sending out

work requests to the production teams.

• Ensuring that files are completed on a timely manner by liaising with Production. Workability of

assets and follow up with the Client on missing/erroneous assets eg: scripts, proxies.

• Set up POA for all atypical projects involving other teams. Ensure that production teams and

external freelance resources are clearly and accurately informed of all client requirements for

each project and comply with the requirements.

• Collaborate with Production teams, and territory affiliates regarding project status and

requirements, obtaining and circulating all necessary information.

• Collaborate with Billing or Pre-Billing teams as necessary to ensure accuracy in the billing of

completed work. Verify all services rendered are properly documented and billed according to

established structure and client agreements.

• Responsible for data management in core internal systems (Sfera, ONE) or client systems,

ensuring all relevant information is accurately recorded and maintained. Regularly audit data to

identify discrepancies/errors and take corrective action as needed.

• Order and project execution/ ownership of subtitling, mastering, dubbing, fulfillment, audio,

GFX and other workstreams as necessitated by client request.

Interested candidates please share resume on below details

Share CV on: Amzad@inspirationmanpower.co.in

Call to: Amzad Ali - 9900024952 | Karuna @ 9900044693