Oracle Cloud VBCS Technical Consultant

The Role

Oracle Cloud VBCS Consultant

Technical Specialist

You will:

• Act as a senior Oracle Cloud Technical support Consultant, working hands-on to triage, diagnose, and resolve client issues across Oracle Cloud applications.
• Design, build, and support solutions using Oracle VBCS (basic and advanced modes) and Redwood UX extensions, ensuring compatibility with evolving Oracle design standards.
• OCI setup and configuration activities such as provisioning VBCS environments, managing environment lifecycles, and configuring CI/CD pipelines to support efficient development and deployment.
• Partner with clients to support controlled release rollouts of Redwood and VBCS features, performing impact analysis, regression testing, and supporting adoption planning.
• Explore and implement AI-driven features and automation capabilities within Oracle Cloud, helping clients leverage new innovations effectively.
• Prepare and maintain clear technical documentation, including troubleshooting steps, solution design notes, and internal knowledge base materials.
• Contribute to quarterly system update cycles, including impact assessment, testing, and deployment support.
• Build and maintain strong client relationships, ensuring high levels of satisfaction through effective and timely technical support.
• Provide mentoring and knowledge transfer to junior team members, including delivering training sessions and contributing to their development.
• Collaborate closely with colleagues in India and the UK to ensure seamless knowledge sharing, consistent processes, and cross-regional alignment.

Person Specification

• Ethical Conduct: Demonstrates integrity, professionalism, and adherence to organizational policies and industry standards.
• Communication Skills: Strong written and verbal communication with proven client-facing consultancy skills.
• Teamwork: Effective collaboration across global, cross-functional teams and stakeholders.
• Customer Service Orientation: Commitment to meeting client needs with responsive support and positive relationship management.
• Continuous Learning: Proactive in developing new skills, staying current with Oracle Cloud updates, Redwood UX, and VBCS advancements.
• Consulting Skills: Ability to engage with clients to understand requirements, provide clear recommendations, and guide them through technical solutions using VBCS and related Oracle Cloud technologies.

Skills and Experience (Mandatory):

• Minimum 2 years of experience as an Cloud technical consultant/developer.
• Strong expertise in Oracle Visual Builder Cloud Service (VBCS) both basic and advanced modes including building custom UIs and Redwood extensions.
• You have extensive experience in designing and delivering integration solutions using Oracle Integration Cloud (OIC).
• Hands-on experience with controlled release adoption of Redwood and VBCS features, ensuring readiness through testing and stakeholder communication.
• Proven ability to follow change control and release management processes in managed service environments.
• Proven experience in OCI setup and configuration, including provisioning and managing VBCS environments.
• Hands-on experience with CI/CD pipeline configuration and automation for Oracle VBCS deployments (e.g., Git, Jenkins, or equivalent tools).
• Experience in designing and delivering integration solutions using Oracle Integration Cloud (OIC), SOA, and API products.
• Expertise in integrating SaaS applications and on-premises application software.
• Good understanding of Oracle ERP/HCM Cloud database structures and configuration.
• Proven experience in a client-facing role, with strong problem-solving and stakeholder management skills.
• Ability to work under pressure in a multi-tasked managed services environment, taking ownership of issues while escalating appropriately.
• Flexible and adaptable to support innovative and emerging Oracle technologies.
• Familiarity with rapid deployment methodologies and Agile delivery approaches.

Skills and Experience (Desirable):

• Hands-on experience with BI Publisher, HCM Extracts, Approval Workflows, Fast Formulas, OIC integrations, and FAW reporting.
• Exposure to AI-powered analytics, chatbots, or machine learning integrations within Oracle Cloud applications.