Optician

Company Overview

Medico Hub is a full-service employment agency in the Hospital & Health Care industry, known for its comprehensive staffing solutions. We specialize in recruiting, screening, and processing employees to meet the staffing needs of health industry companies. Our headquarters are located in New Delhi, and we provide our clients with temporary, temp-to-hire, and permanent employees, handling all associated processes to enable client focus on core business operations.

Job Overview

Medico Hub is seeking a junior-level Optician to join our team in Chennai on a full-time basis. The ideal candidate will have between 1 to 3 years of relevant work experience in the optical field. The role requires strong expertise in interpreting prescriptions, which is a mandatory skill. The optician will offer expert eye care, excellent customer service, and support in lens dispensing and frame selection.

Qualifications and Skills

• Proficient in interpreting optical prescriptions, ensuring the correct eyewear is provided for customers. (Mandatory skill)
• Solid understanding of refraction techniques and principles to assist clients effectively in obtaining requisite eyewear.
• Exceptional customer service skills to ensure high client satisfaction and retention through personalised service delivery.
• Experience in lens dispensing, guiding customers on lens options based on their prescribed needs and lifestyle preferences.
• Competency in spectacle adjustment to ensure the perfect fit, enhancing wearability and customer comfort.
• Familiarity with optical instrumentation for measuring and assessing client prescription requirements.
• Effective communication skills to convey complex optical concepts to patients for better understanding and compliance.
• Expertise in frame selection, advising clients on style choices that best suit their facial features and prescriptions.

Roles and Responsibilities

• Perform accurate prescription interpretation to recommend the most suitable eyewear solutions to customers.
• Conduct comprehensive refraction assessments to ensure precise optical measurements are achieved for prescriptions.
• Provide exemplary customer service, addressing and resolving client queries and concerns promptly and effectively.
• Manage lens dispensing operations, handling orders and ensuring the timely delivery of eyewear to clients.
• Adjust spectacles for optimal fit and comfort, including realignment and modifications as needed.
• Utilize optical instruments proficiently to carry out eye examinations and other related assessments.
• Communicate patient information and optical guidance clearly to enhance comprehension and decision-making.
• Assist clients with frame selection, offering professional advice to meet both aesthetic and functional needs.