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Operations Team Lead

Operations Team Lead

0 years

0 Lacs

hyderabad telangana india

Posted:1 day ago| Platform:

Apply

Skills Required

support leadership communication drive chat metrics

Work Mode

On-site

Job Type

Full Time

Job Description

We're Hiring: Team Lead – Operations (International Customer Support)

Open Positions:

About the Role:

Key Responsibilities:

Lead and manage a team handling international voice/email/chat support
Monitor performance metrics and ensure SLA adherence
Coach and mentor team members for continuous improvement
Handle escalations and ensure customer satisfaction
Collaborate with cross-functional teams to streamline operations

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Operations Team Lead