Operations Suppport Lead

Role responsibilities

Leading the Sourcing Operations team that operates as part of an overall Global Sourcing team. Making an ongoing, tangible contribution to the operational efficiency of the Global Sourcing function, through:

• Establishing a Center of Excellence by leading and overseeing the development and delivery of initiatives that are critical to the Global Sourcing function s daily activities related to data, systems, analytics, reporting and performance improvements
• Designing and implementing, including related user training, of robust reporting frameworks and dashboards to enhance sourcing visibility and drive business intelligence across the organization
• Building strong relationships with global category leads and hold regular reviews to understand their needs, anticipate their future requirements and identify opportunities for operational efficiency and sustainable solutions
• Maintaining independence from global category leads when monitoring ongoing compliance of policies, standards and procedures
• Oversight and development of regional team members
• Supporting category-wide efficiency and governance initiatives
• Making a material contribution to the ongoing development of Nomura s Global Sourcing function, including:
• Develop interactive dashboards using Power BI
• Overseeing and managing the development of a new Global Sourcing Policy and related standard operating procedures and controls, defining and monitoring ongoing compliance and breach consequences framework
• Integrating the Group ESG Policy and Procedures into the new Global Sourcing Policy, standard operating procedures and controls, defining and monitoring ongoing compliance and breach consequences framework
• Embedding and monitoring ongoing application of the approved Global Sourcing Saves Methodology
• Developing and delivering a Sourcing Academy including a new annual Learning Plan for firm-wide training
• Responsibility for standardization, consolidation and globalization of the cross-regional Business Continuity plans for Sourcing
• Accountability for standardizing and embedding Sourcing standards (e.g. PSLs, Supplier Financial Health) and ongoing monitoring and reporting
• Defining and implementing global access provisioning workflow for all Sourcing related systems and decommission defunct workflow
• Ensuring globally consistent platform, process and workflow for contracts management, promoting uniformity and efficiency
• Developing and implementing globally consistent e-Sourcing procedures, vendor training, Q&A, scoring criteria
• Responsibility to collate, monitor and distribute Sourcing KPIs, supplier performance and saves

Skills, experience, qualifications and knowledge required

• Degree level qualification or equivalent
• Bachelor s degree in business administration or other professional Sourcing/Procurement qualification desirable; a professional qualification in change management is highly advantageous
• Minimum [12+ years] of relevant experience in sourcing analytics with a strong foundation in business development and change management/process improvement to play a crucial role in developing advanced analytical tools and maintaining processes that support strategic sourcing and operational initiatives
• Other programming experience: Power BI an advantage
• Demonstrate expertise in enhancing and automating sourcing processes, contributing to the efficiency and innovation of sourcing operations
• Ability to influence others with a collaborative, inclusive and engaging style with a practical approach to delivering successful, collaborative outcomes to support evolving business needs
• Experience in a Banking environment may be an advantage, but is not essential
• Staff management experience essential and cross-regional team experience an advantage
• Ability to motivate, organize and develop team members
• Is highly credible, an effective communicator (written and verbal) and is able to influence senior external vendors and senior internal clients
• Self-starter who can work with minimal supervision and manage a large volume of projects
• Can contribute effectively to and/or co-ordinate cross-functional teams
• Can drive projects to a conclusion while maintaining a high quality of task delivery

Qualification:

Experience: