Operations Support Specialist (Property Management)

As an Operations Support Specialist in the Property Management team, your role involves coordinating daily cleaning and maintenance activities, supporting on-site teams, and ensuring properties are always guest-ready. You will be based in Ahmedabad, Gujarat, and will work from 6:30 PM to 3:30 AM IST (Night Shift - Monday to Friday) with the head office located in Ontario, Canada. During the training period, your schedule will be Monday to Saturday, which will transition to a Monday to Friday work week upon successful completion of training. Key Responsibilities: - Coordinate daily cleaning and maintenance operations to ensure all properties are 100% guest-ready. - Communicate with cleaners, contractors, and field teams to provide real-time support and send timely reminders. - Review and audit property photos/reports for quality assurance. - Manage supply orders, track inventory, and maintain operational expense records. - Create, track, and resolve maintenance tickets in ClickUp in a timely and cost-effective manner. - Process cleaner invoices and assist in preparing monthly client invoicing. - Maintain updated operational checklists and documentation. - Provide proactive administrative and operational support to the broader team. Required Skills & Qualifications: - Strong verbal and written English communication skills. - Proven ability to coordinate multiple tasks and manage priorities under tight deadlines. - High level of attention to detail and accountability. - Proficiency in Google Workspace (Drive, Sheets, Docs) and Microsoft Office. - Experience using task management tools such as ClickUp, Asana, or Trello is considered a good-to-have. If you are detail-oriented, proactive, and possess excellent communication skills, organizational ability, and a problem-solving mindset, this role as an Operations Support Specialist may be the perfect fit for you. Feel free to drop your resume at bhavin.rana@req-solutions.com to apply for this exciting opportunity. As an Operations Support Specialist in the Property Management team, your role involves coordinating daily cleaning and maintenance activities, supporting on-site teams, and ensuring properties are always guest-ready. You will be based in Ahmedabad, Gujarat, and will work from 6:30 PM to 3:30 AM IST (Night Shift - Monday to Friday) with the head office located in Ontario, Canada. During the training period, your schedule will be Monday to Saturday, which will transition to a Monday to Friday work week upon successful completion of training. Key Responsibilities: - Coordinate daily cleaning and maintenance operations to ensure all properties are 100% guest-ready. - Communicate with cleaners, contractors, and field teams to provide real-time support and send timely reminders. - Review and audit property photos/reports for quality assurance. - Manage supply orders, track inventory, and maintain operational expense records. - Create, track, and resolve maintenance tickets in ClickUp in a timely and cost-effective manner. - Process cleaner invoices and assist in preparing monthly client invoicing. - Maintain updated operational checklists and documentation. - Provide proactive administrative and operational support to the broader team. Required Skills & Qualifications: - Strong verbal and written English communication skills. - Proven ability to coordinate multiple tasks and manage priorities under tight deadlines. - High level of attention to detail and accountability. - Proficiency in Google Workspace (Drive, Sheets, Docs) and Microsoft Office. - Experience using task management tools such as ClickUp, Asana, or Trello is considered a good-to-have. If you are detail-oriented, proactive, and possess excellent communication skills, organizational ability, and a problem-solving mindset, this role as an Operations Support Specialist may be the perfect fit for you. Feel free to drop your resume at bhavin.rana@req-solutions.com to apply for this exciting opportunity.