Operations Support Specialist (Property Management)

Position: Operations Support Specialist (Property Management)

Work Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite)

Work Hours: 6:30 PM 3:30 AM IST (Night Shift - Monday to Friday)

Head Office: Ontario, Canada

Cab facility for commuting convenience.

Note: During the training period, the schedule will be Monday to Saturday. After successful training, it will transition to a Monday to Friday work week.

Role Overview

We are looking for a detail-oriented and proactive Operations Support Specialist to join our growing team. This role involves coordinating daily cleaning and maintenance activities, supporting on-site teams, and ensuring properties are always guest-ready.

This is a full-time, Ahmedabad-based position requiring excellent English communication skills, strong organizational ability, and a problem-solving mindset.

Key Responsibilities

• Coordinate daily cleaning and maintenance operations to ensure all properties are 100% guest-ready.
• Communicate with cleaners, contractors, and field teams providing real-time support and sending timely reminders.
• Review and audit property photos/reports for quality assurance.
• Manage supply orders, track inventory, and maintain operational expense records.
• Create, track, and resolve maintenance tickets in ClickUp in a timely and cost-effective manner.
• Process cleaner invoices and assist in preparing monthly client invoicing.
• Maintain updated operational checklists and documentation.
• Provide proactive administrative and operational support to the broader team.

Required Skills & Qualifications

• Strong verbal and written English communication skills.
• Proven ability to coordinate multiple tasks and manage priorities under tight deadlines.
• High level of attention to detail and accountability.
• Proficiency in Google Workspace (Drive, Sheets, Docs) and Microsoft Office.
• Experience using task management tools such as ClickUp, Asana, or Trello good to have

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