Operations & Media Assistant

Job Description:

Operations & Media Assistant

Key Responsibilities:

• Data Entry & Administrative Support:

• Accurately enter, organize, and maintain data within our CRM and project management systems. Ensure that client records, campaign metrics, and other critical information are updated and easily accessible.

• Client Communication & Call Handling:

• Be the first point of contact for clients via inbound calls and emails. Provide information on campaigns, respond to inquiries, and ensure high-quality customer service throughout interactions.

• Brand Representation in Video Content:

• Appear in videos for social media, client presentations, webinars, and internal updates. Help represent YouDot's brand with professionalism, energy, and creativity.

• Social Media & Content Support:

• Assist in creating engaging content for our digital channels. You may also help with live stream events, webinars, and interactive video content, aligning with YouDot's marketing initiatives.

• Collaboration with Marketing Team:

• Work alongside our digital marketing team to ensure campaign deadlines and targets are met. Provide administrative support where necessary, ensuring smooth execution of projects.

• Multitasking & Organization:

• Manage multiple tasks simultaneously, balancing administrative duties, client calls, and video responsibilities while staying organized and efficient.

Required Skills & Qualifications:

• Strong attention to detail and accuracy in data entry.
• Excellent communication skills, both verbal and written.
• Comfortable appearing on camera for video content and client communications.
• Proficient in phone etiquette with strong customer service skills.
• Ability to work in a fast-paced environment while managing multiple tasks.
• A basic understanding of digital marketing concepts and social media platforms (preferred, but not required).

Preferred Experience:

• Previous experience in customer service, administrative, or marketing roles.
• Familiarity with CRM tools and project management platforms (e.g., HubSpot, Asana, Trello).
• Experience with video creation, editing, or live-streaming is a plus.
• Previous exposure to digital marketing or social media content is desirable.

Working Hours:

Full-time position: 8 hours per day, Monday to Saturday.

Salary Range:

₹10,000 - ₹15,000 per month depending on experience.

Why YouDot?

YouDot

This version is clean and ready to go! Let me know if there's anything else you'd like to modify.