Job
Description
As an Operations Manager at Deutsche Bank Group, your role will involve driving upcoming projects and on-demand tasks such as savings initiatives, audits, data requests, or transformation initiatives. You will also be responsible for franchise building, leading the development of team members, ensuring performance on SLAs, KPIs, and KRIs, reporting, supporting benchmarking activities, and monitoring performance against agreed metrics. **Key Responsibilities:** - Identify operational issues and suggest improvements to enhance quality and reduce defects. - Support technical and system changes for Ariba and SAP/S4HANA. - Drive change management initiatives, including automation and process improvements, with an understanding of the upstream and downstream impacts of P2P activities. - Ensure SLA/operational metrics are achieved for outsourced processes and implement appropriate remediation actions. - Act as the single point of contact for all Procurement Operations-related activities, communications, updates, and escalations. - Maintain seamless communication with stakeholders on all P2P matters, including periodic updates and the creation of User-Interest Groups. - Support audit-related activities by providing requested information and leading the remediation of audit points. - Initiate system/process changes to meet operational requirements, including raising change requests, reviewing solutions, conducting UAT, and monitoring go-live and Hypercare activities. - Implement new operational processes and solutions while ensuring the stability of existing BAU operations to meet global/regional control requirements. - Integrate with Global Procurement Operations and Travel teams and collaborate closely with other stakeholders such as Group Tax, Finance, Compliance, and AFC. - Drive the centralization of certain global functions to achieve synergies and process excellence. **Skills And Experience:** - 15+ years of post-qualification work experience in Procurement Operations with team management experience. - Comprehensive knowledge of end-to-end Procurement processes. - Excellent understanding of Ariba and SAP systems. - Ability to prioritize and handle urgent requests. - Proven experience in executing change initiatives. - Effective communication skills with the ability to influence and interact with all levels of the organization. - Independent self-starter with excellent time management skills and the ability to prioritize multiple tasks and adapt to changing priorities. - Strong analytical, problem-solving, and organizational skills. - Strong attention to detail and a willingness to question current practices. - Open-minded and able to share information, knowledge, and expertise with peers and team members. - Project management experience. Joining Deutsche Bank Group, you will benefit from a range of flexible benefits, training, and development opportunities to excel in your career. The company promotes a positive, fair, and inclusive work environment where employees are empowered to excel together every day. To know more about the company and its culture, visit [Deutsche Bank Group Website](https://www.db.com/company/company.htm).,
