Operations Manager

Taskus

8 - 13 years

8 - 14 Lacs

Gurugram

Posted:1 day ago| Platform:

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Skills Required

AML Transaction Monitoring Fraud Monitoring KYC Chargeback Anti Money Laundering Fraud Detection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage day-to-day
AML operations
, ensuring timely and accurate execution of KYC, EDD, Transaction Monitoring, and Sanctions Screening activities
Supervise, coach, and develop
team leads and analysts
to ensure performance goals and compliance standards are met
Ensure adherence to
regulatory guidelines (FATF, OFAC, FinCEN, etc.)
and internal policies
Work closely with
Quality, Risk, and Compliance
teams to ensure continuous improvement and audit readiness
Handle
stakeholder management
with internal teams and external clients
Analyze team metrics and KPIs such as
SLA, TAT, quality scores
, and drive initiatives to improve performance
Review complex alerts and escalate red flags appropriately
Ensure proper documentation, reporting, and investigation of suspicious activity
Support in training, policy updates, and
regulatory audits or reviews

Requirements:

Bachelors or Master’s degree in Commerce, Business, Law, or a related field
8–12 years
of experience in AML/KYC operations, with at least
3–5 years in a leadership role
Strong knowledge of
global AML regulations and compliance standards
Hands-on experience with tools like
Actimize, LexisNexis, Fircosoft, or similar platforms
Excellent communication, leadership, and
stakeholder management
skills
Ability to work under pressure and meet deadlines in a high-volume environment
AML certifications (e.g.,
CAMS, ICA
) are a strong advantage

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