Operations Manager

10 - 18 years

20 - 25 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Work upfront with Product Manager and SIE

    on the product definition
  • Co-Colloborate with Engineering

    on the technical part Including Testing/Valid to accelerate the product devlopment

Transform & support the organization (*)

a) Scale expertise : create a global network of TM LAN/SDWAN experts to scale,
b) Process : Leverage on new technical capability to revisit the WoW inc Solution Consultants/ Field Engineer / PM / Technical Team
c) Tools : Develop be spoke automation culture in team and scale

Manage, Motivate the team

key result / decision areas (outcomes)

Incubate & mature SDLAN

Bring his technical leaderships skills
  • Work upfront with Eng, Product MkT & SIE to speed-up the product readiness,
  • Engage in the development of in-house tool development for the OEM product gaps and work on the industrialisation plan for the successful ideas with Ols/CTIO
  • Set up open labs or operational labs for new and customised solutions and products
  • Steer the IOPS technical expertise to develop & scale the know-how and the craft

Consultancy, Customer On-boarding, EMS Build & Lifecycle

  • Support Pre-Sales in Customer proposal
  • Follow the pipeline & prepare the organization accordingly
  • Participate to project handover & support design phase with consultants
  • Deploy and configure EMS, Test & Validate ad-hoc features
  • On-board the TM Dedicated team & support Project team with Template definition, training and upskilling

Transform & Support the organization

  • People : Scale the organization to substain the SDx Growth and promote a change of mindset on technical team from pure CLI based configuration to automated tools/scripts
  • Process : Leverage PnP and SD Fabric features to reshape the Build (from Survey, LLD, Runbook, On-site intervention & CAT) and the RUN lifecycle with the target to drive our cost
  • Tools : Develop be spoke automation culture in team and scale
  • Value Proposition : Structure inputs to revamp & enrich the TM Value Proposition with regard to SDx

Develop the business

  • Ensure the proper revenue recognition inside TM

People Management

  • Insufflate the incubation and Integration spirit across the team
  • Drive & Develop the High-Level of skills & expertise, incl soft skills
  • Attract talents

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