Operations Manager

Role Overview:
The Operations Manager will be responsible for overseeing domestic logistics operations, LTL and FTL operations, vehicle tracking, and the timely inward and outward movement of consignments. The role demands strong leadership, interpersonal skills, and the ability to thrive under pressure while maintaining operational excellence. He will be facing client and co-ordinate with internal Company operations team. Key Responsibilities: Manage day-to-day logistics operations and vehicle tracking. Supervise inward and outward movement of consignments to ensure accuracy and timeliness. Coordinate with clients and giving DSR and other reports on daily basis.

Monitor and report on operational performance, identifying areas for improvement.

Ensure compliance with company policies, safety standards, and client requirements.
Handle client escalations and resolve operational challenges effectively at his end.Be available on phone during off-duty hours to address urgent operational requirements.Work flexibly from both the Client Plant and the Company Office as required.

• Sitting at Clients plant and office both. No work from home.
• Experience in such type of job will be preferred.
• Should be able to work under pressure and should be able to handle client in any type of issue / escalations.

Qualifications & Experience:Education: Minimum Graduate in any stream.Experience: 5 to 8 years in the Logistics Industry.Expertise: Excel sheet and Mail / WhatsApp communications Vehicle TrackingInward & Outward Consignment Management

• Should have managed client previously.

Skills & Competencies: Excellent interpersonal and communication skills.Strong problem-solving and decision-making abilities.Ability to work under pressure and manage extended working hours.Proficiency in English and Hindi; Tamil preferred. Location: Hosur, Tamil Nadu

a growing logistics hub with excellent connectivity, offering exposure to diverse operational challenges and opportunities.
Career Growth: This role offers the opportunity to contribute to Nirvaan Groups vision of operational excellence and market leadership in logistics, with scope for professional growth and leadership development.