Operations Manager -MICE

Company Description

Since 2008, Vibrant Experiences has been focused on providing travelers with exceptional value and joy through its three branches of curated escapades. Vibrant World Events caters to corporate tours, Vibrant Minds focuses on educational tours, and Vibrant Holiday Destinations offers leisure tours. Our dedication to creating memorable experiences has established us as a leader in the travel industry.

Role Description

This is a full-time on-site role for an Operations Manager - MICE (Meetings, Incentives, Conferences, and Exhibitions) located in Mumbai ( Andheri). The Operations Manager will oversee day-to-day operations, negotiate with vendors and finalise contracts, create destination itineraries as per customer needs, prepare costing sheets, coordinate with clients, manage budgets, ensure event logistics run smoothly, and lead a team to execute successful MICE events. The role also involves liaising with vendors, handling client inquiries, travelling to various countries and ensuring excellent customer service.

Qualifications

• Strong organizational and project management skills
• Strong negotiation skills
• In-depth international destination knowledge
• Experience in team leadership and mentoring
• Proficiency in budgeting and financial management
• Excellent communication and client management skills
• Ability to work under pressure and meet deadlines
• Minimum 7 years of rich experience in the MICE industry or related field is a "must"
• Bachelor's degree in Business Administration, Hospitality Management, or a related field
  

Persons with lower experience may be considered for executive position.