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Operations Manager

7 - 11 years

14 - 15 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

IAM Managed Services Operations Lead will be responsible for overseeing the delivery of Identity and Access Management (IAM) services across multiple client environments. The role requires deep expertise in IAM processes, tools, and technologies, along with strong team management, stakeholder communication, and operational governance capabilities. The ideal candidate will ensure high service availability, audit compliance, and continuous service improvements within the IAM operations function
  • Lead day-to-day IAM operations across client environments, ensuring SLA adherence and efficient incident/request handling.
  • Manage and mentor a team of IAM engineers and analysts, driving accountability and performance excellence.
  • Act as the primary point of contact for IAM operational escalations, audits, and governance discussions with clients.
  • Oversee user lifecycle management, access certifications, role-based access control (RBAC), and privileged access workflows.
  • Drive automation of routine IAM tasks using scripting or platform-native features to reduce manual effort and enhance compliance

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Inspira Enterprise India
Inspira Enterprise India

Information Technology & Services

Mumbai

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