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Operations Lead

Oikoshreem Infratech Pvt. Ltd.

3 - 5 years

0 Lacs

Āgra

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

service security inventory reports crm reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Oversee daily operations: sales, service, battery swap, and spare parts desk. Manage and coordinate 24x7 station staff across shifts. Ensure SOPs for cleanliness, security, safety, and uptime. Maintain inventory records for spare parts, tools, and consumables. Handle customer escalations and provide resolutions quickly. Submit daily/weekly reports to the central ops team. Must-Have Skills: Team handling experience in retail/workshops/fuel stations. Basic knowledge of EVs or automobile servicing is a big plus. Strong customer interaction and crisis-handling skills. Working knowledge of Google Sheets, CRM apps, and POS billing. Experience: 3–5 years in operations or service industry. Reporting to: Zonal/Regional Operations Manager Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person

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Operations Lead