Operations Internship in Mohali, Gurgaon

Job Description

Selected Intern's Day-to-day Responsibilities Include Assist in day-to-day CRM operations at the project site Maintain and update customer databases, documentation, and records Support in pre-handover and handover documentation, including unit inspection and snag reports Coordinate with internal departments (Engineering, Quality, Finance) for issue resolution Facilitate site visits and ensure timely communication with customers Handle customer queries and escalate issues to relevant stakeholders Prepare reports, trackers, and checklists as required by the CRM/Operations team Assist in preparing welcome kits and possession handover formalities Support in scheduling appointments, follow-ups, and customer meetings on-site Organize and file physical and digital documents (agreements, payment receipts, NOCs, possession documents) About Company: Hero Enterprise is the new identity of the group led by Mr. Sunil Kant Munjal. Hero Enterprise is a widely diversified group, growing and consolidating businesses in areas of insurance distribution, training and development, real estate, and cold-rolled steel-making. Show more Show less