Operations Expert, AVP

7 - 12 years

30 - 35 Lacs

Posted:19 hours ago| Platform: Naukri logo

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Full Time

Job Description


 
About The Role : 
In Scope of Position based Promotions (INTERNAL only)
Job TitleOperations Expert, AVP
LocationBangalore, India
Role Description
Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.Work includes:
  • Identifying and prioritizing product and service improvement opportunities and creating plans for implementation
  • Utilising comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
  • Supporting bank strategy, proactively identifying and managing areas of risk Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
  • Communicating changes to operational requirements and their impact on relevant processes and controls

  • What well offer you
    As part of our flexible scheme, here are just some of the benefits that youll enjoy
  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

  • Your key responsibilities
  • Ensure all daily deliverables are complete as per SLA.
  • Completeness of task as per the KPI. Focus on quality (Right time, First Time).
  • Review of MIS, Out Going External Emails, Work Allocation.
  • Ensures timely response and action of queries received.
  • Managing and escalation of aged / high value breaks with estimated potential or actual impact.
  • Preparation of daily, weekly, and monthly dash boards including plans for internal reviews, audits, and walkthroughs.
  • Conducting of root cause analysis and documentation to ensure fixing of issue at source.
  • Partnering with teams upstream and end users for timely break resolution through identification of weaknesses/insufficiencies in the processes and controls due to changes in operating environment.
  • F2B understanding from a system and process perspective whilst understanding the impact of market trends on process flows.
  • Running daily team huddles on staffing, adequacy of procedures and controls alongside priorities for the day.
  • Identify training needs for team with partnership of the VP to improve performance, team knowledge of common errors and how to avoid/correct, cross training/back-up planning, seating, equipment, and technology.
  • Contributes to global projects and business objectives.
  • Working on feedback and improvement areas provided by the VP during the monthly 1:1
  • Tracking and closures of any open and risk accepted Self-Identified Issues.

  • Your skills and experience
    Experience / Requirements:
  • Working knowledge and hands on experience on Listed Derivatives Futures & Options functioning.
  • Cleared OTC business and market knowledge would be added advantage.
  • Min 8-12 Years of experience in Listed Derivatives.
  • Experience in handling teams, regionally and virtually.
  • Basics of KYC requirement, on boarding requirements for a new client.
  • Knowledge on OMNIBUS & Segregated accounts.
  • Well-versed in use of Microsoft Office
  • Working knowledge of GMI, Clearvision, FIA Docs, Atlantis, Consensys, etc. related systems.
  • Knowledge of required exchange systems and interfaces.
  • Ability to turn around BAU accurately, even under tight deadlines, with agility for problem solving.
  • Good communication and interpersonal skills.
  • Willingness to take on responsibility and learn new tasks to guide the team even at ground levels.
  • Flexibility in working hours and following of Firm policies & guidelines regarding work / shift and coverage requirements.

  • Qualifications:
  • Background in Commerce
  • Working experience in same of similar business line.
  • Also, ref to description mentioned in previous sections of Duties & Responsibilities, Experience / Requirements:

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