Operations Executive

Activity Planning & Execution

• Design and implement a monthly calendar of recreational, cultural, and wellness activities
• Organize group events such as music therapy, yoga, art classes, games, storytelling, and festival celebrations
• Coordinate outings and in-house events with safety and accessibility in mind
• Customize activities to suit varying cognitive and physical abilities

Resident Engagement

• Encourage participation through one-on-one interactions and group motivation
• Monitor resident feedback and adapt programs accordingly
• Collaborate with nursing and care-giving staff to ensure activities align with care plans

Content Creation & Social Media

• Capture photos and videos of resident activities (with consent) for internal and external sharing
• Create engaging content for social media platforms (e.g., Instagram, Facebook) to showcase community life
• Work with the marketing team to highlight events, resident stories, and wellness initiatives
• Maintain digital archives of events and media assets

Documentation & Reporting

• Maintain attendance records and activity logs
• Prepare monthly reports on resident engagement and program effectiveness
• Assist in documenting behavioral observations during activities for care team review

Collaboration & Communication

• Liaise with external facilitators, volunteers, and family members for special events
• Work closely with the Wellness, Nursing, and housekeeping teams to ensure smooth execution
• Participate in staff meetings and contribute to resident care planning

Core Competencies

• Empathy and patience in working with elderly individuals
• Strong organizational and time-management skills
• Excellent communication and interpersonal abilities
• Creativity in designing inclusive and therapeutic programs
• Basic knowledge of dementia, mobility limitations, and age-related conditions
• Content creation skills including photography, videography, and basic editing
• Knowledge of using software applications like Canva, Visme or similar software for content management.
• Familiarity with social media platforms and digital storytelling

Qualifications & Skills

Education & Experience

• Bachelors degree in Business Administration, Hospitality Management, Healthcare Administration, Social Work, Psychology, Communication, Recreation Therapy, or related field (preferred)
• Minimum 2 years of experience in elder care, hospitality, or community engagement roles
• Experience in Event management, Digital marketing, assisted living or geriatric settings is highly desirable

Working Hours

• 6 days a week
• Flexibility required for evening or weekend events