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Valuedrive Technologies
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Operations Executive - T2D - Ahmedabad

Operations Executive - T2D - Ahmedabad

Valuedrive Technologies

0 - 5 years

|

0 - 2 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

backend operations client coordination branch operations document verification back office insurance operations back office operations operations office coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Coordinating with customers, field executives, closure executives, finance team etc. to successfully close the lead.
Confirming details and documents of tokened leads and vetting the last call during token
Calling the seller to confirm the procurement schedule and sharing the list of documents to get them ready before the field executive visit the seller
Managing schedule of the visit with customer and field executive.
Coordinating with field executive and finance team for payment release and loan closure
In case of any price change or additional hold amount, informing seller and lead owner
In case of challan, clearing the dues of challan on vahan website
Making sure of the delivery of the vehicle to workshop team and taking sign off
Uploading all the documents in CRM dashboard
Handing over the original documents to post sales team and taking sign off
Follow up with the seller on the documents for which amount is held
Receiving the held documents from seller and releasing the held amount
Recovering the token amount in case of token cancellations
Follow up with the sellers where delivery scheduled is for more than 4 days and convince them to deliver the vehicle earlier.

Preferred candidate profile

• Graduate degree

• Good verbal communication skills English, Hindi, and regional language (will be an added advantage)

• Candidates who are good with customer engagement

• Candidates who know how to use dashboards and conversant with MS Excel or Google Sheets

• Candidates who have done coordination across stakeholders are preferable.

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