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Polaris Ventures
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Operations Executive

Operations Executive

Polaris Ventures

2 - 31 years

0 Lacs

Work From Home

Posted:2 months ago| Platform: Apna logo

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Skills Required

payments documentation packaging training support reports report resolve management

Work Mode

On-site

Job Type

Part Time

Job Description

Coordinate order fulfillment between vendors and clients to ensure timely, complete deliveries. Ensure all orders are delivered smoothly, without delays or issues. Prepare invoices, process payments, and manage related documentation. Maintain Sheffy’s quality and packaging standards across all vendor deliveries. Communicate client complaints to relevant vendors promptly via the community manager. Oversee operations staff: assign tasks, set deadlines, monitor performance, and conduct training. Assist with end-to-end execution of events/pop-ups: Coordinate internally for seamless operations. Align all vendors and ensure readiness for the event. Provide operational, logistical, and material support as needed. Generate bi-weekly reports to identify performance issues, sales dips, and improvement areas. Track and report on operational KPIs and ROI against set goals. Implement checklists, resolve complaints, and share daily reports with senior management.

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Operations Executive