Operations Executive

We are looking for a proactive and detail-oriented Operations Executive to take ownership of cross-functional workflows and drive operational excellence. In this role, you will be responsible for streamlining internal processes, standardizing tools, and documentation, building tracking systems, and ensuring seamless coordination across teams. Your work will directly impact the speed, accuracy, and effectiveness of our property development lifecycle.

KEY RESPONSIBILITIES:

• Own and optimize end-to-end operational workflows across departments such as land acquisition, permitting, and development.
• Map and document key processes, identify bottlenecks or inefficiencies, and recommend actionable improvements.
• Standardize and maintain key documents, trackers, and Standard Operating Procedures (SOPs), and ensure consistent adoption across teams.
• Build and manage dashboards or systems for property-level tracking and macro-level pipeline visibility.
• Collaborate with the tech/tools team to enhance internal platforms like CRM, ClickUp, Trello, or custom systems.
• Automate routine tasks, status alerts, and reporting mechanisms to improve process discipline.
• Monitor pipeline progress and flag delays, missing information, or overdue items for resolution.
• Coordinate and prepare for recurring operational review meetings: dashboards, notes, and follow-ups.
• Train new team members on operational processes, tools, and best practices.
• Act as the bridge between operations strategy and day-to-day execution, ensuring alignment and accountability.

QUALIFICATIONS:

• Bachelor's degree in Business, Operations, Engineering, or a related field.
• 0-1 years of experience in operations, project coordination, or process improvement roles.
• Strong analytical and process-mapping skills; familiarity with workflow optimization methodologies is a plus.
• Experience working with tools like CRM platforms, ClickUp, Trello, Google Sheets, or dashboard/reporting tools.
• Proven ability to drive process adoption, improve systems, and ensure cross-functional accountability.
• Excellent communication, documentation, and organizational skills.
• Self-starter with a strong sense of ownership and attention to detail