119 Sop Management Jobs

Job Summary: We are seeking an experienced and driven Assistant Manager HR with a strong background in end-to-end HR operations within the FMCG sector. The ideal candidate will bring 8 years of experience in talent acquisition, payroll implementation, statutory compliance, SOP formulation, and employee grievance handling. This role requires a hands-on professional who can drive HR initiatives that support organizational goals in a fast-paced environment. Key Responsibilities: Talent Acquisition & Recruitment: Identify, evaluate, and attract the right talent across functions and levels. Plan and execute recruitment drives, including campus hiring and walk-ins. Partner with hiring managers and external agencies for timely and effective hiring. Manage the end-to-end recruitment process from sourcing to onboarding. Payroll & HRMS Implementation: Lead the implementation and administration of payroll software. Coordinate payroll processing with finance and external vendors. Ensure timely and accurate payroll inputs including attendance, leaves, reimbursements, etc. Statutory Compliance: Ensure full compliance with applicable labor laws (PF, ESIC, Gratuity, Shops & Establishment, etc.). Maintain all statutory records and handle inspections and audits effectively. Work with consultants and regulatory bodies for timely filings and updates. SOP Formulation & Policy Implementation: Develop and implement standardized HR SOPs and ensure consistent application across locations. Review and update HR policies as per industry best practices and legal guidelines. Train line managers and employees on policy adherence. Employee Relations & Grievance Handling: Act as a trusted point of contact for employee queries and grievances. Resolve issues in a fair, timely, and confidential manner. Foster a positive work environment and promote employee engagement. Qualifications & Experience: 8 years of progressive HR experience , preferably in the FMCG Strong command over HR operations, recruitment, payroll systems, and statutory compliance. Experience with HRMS/payroll platforms and HR analytics tools. Person should be open to travel at plant locations. Working Days - Mon - Saturday Timings - 9:30 am - 6pm Location Gurgaon ( Near Sector 56 Rapid Metro) Interested Candidates can share there updated CV at - Pavitra.singh@cielhr.com along with below mentioned details- Total Experience Current CTC Expected CTC Reason for Change Notice Period Thanks & Regards Pavitra J Singh Consultant CIEL HR

As an IT Test Specialist at Novo Nordisk, you will have the following responsibilities: Define and implement test strategies, including roadmaps, tools, and services with acceptable service evaluations Ensure documentation of test planning, reporting, and testing artifacts like scripts, executions, and defect reviews Involve in product design to ensure adherence to test coverage for meeting end-user requirements Organize and monitor defect management processes, handle changes, and conduct regression tests Identify, implement, and monitor test metrics to assess the quality of testing services Manage compliance and documentation for IT Operations, Changes, Problems, and Incidents impacting the system Coordinate the validation process for new changes and releases with the Line of Business (LoB) and System Management team, ensuring proper documentation Participate in audits and inspections related to GxP testing activities and IT systems Act as a Subject Matter Expert (SME) in testing, providing expertise for diversified projects across business units Perform stakeholder management to deliver services involving multiple stakeholders Provide training and support to testing teams and stakeholders on GxP-specific testing procedures and best practices Assist in audit preparation and ensure readiness for inspections related to testing activities Qualifications To be successful in this role, you should have: Bachelors or masters degree in a relevant field with 10+ years of experience in IT or the pharmaceutical industry, including expertise in testing strategies, regulatory requirements, and audits Strong awareness of IT SOP management and GxP software validation testing activities to ensure compliance with regulatory standards is required Experience working in an Agile setup and Proficient in tools like TIMS (HP ALM for creation and execution), Jira, and other related platforms Skilled in creating and managing validation testing artifacts and experience in Facilities Systems validation, including Security Systems like PACS, CCTV, and Alarm Handling Systems Knowledge of Change Management processes and Software Development Life Cycle (SDLC) activities and experience in IT project work, including specification, design, development, or implementation of IT solutions Proficient in using office desktop applications (e g, Microsoft Office, PowerPoint) Experience working in a project-oriented, international matrix organization Excellent interpersonal and communication skills including verbal and written communication Ability to represent NN in relation with users and external stakeholders Excellent interpersonal and communication skills including verbal and written communication Ability to represent NN in relation with users and external stakeholders

WHAT YOU WILL DO ? - Ensure service quality during the shift - Conducts shift reports on revenue and count cash - Checks stock, tools and supplies - Plans and organizes working shift - Prepares check list on damages/disrepairs and hygience - Control the hygiene in restaurant - Organizes weekly/monthly with staffs to understand the current situation of staffs, find and solve the current matter - Work with trainer to make training plan and review of training result WHO YOU ARE ? - Have 1-2 years of experience in similar positions such as Team Leader/ Service Trainer (preferably fine dining or casual dining restaurant) - Good ability to communicate in English - Positive, Energetic, Enjoy working in F&B industry - Ability to work, manage, train and develop a team of 10-15 members.

Handles: Day-to-day lab operations & compliance Smooth lab operations & compliance Client handling & relationship management Staff training & development Reporting & documentation Profit & loss handling SOP implementation

JOB DESCRIPTION To manage the retail experience centre efficiently and ensure customer experience is as per HL standard/ask To manage the retail experience centre efficiently and ensure customer experience is as per HL standard Maintain 100% adherence to retail SOP Timely execution of stock and sample audits in showroom Maintain high level housekeeping and hygiene standards in showroom Maintain Visual Merchandising standards in showroom Attend to customer queries and complaints Timely reporting to the retail operations team on a daily basis. Maintain all the operation checklists in the experience center. To support sales in order closure Handling the clients (Showroom Walk through) EXPERTISE AND QUALIFICATIONS Minimum 6 month to 1 year experience in retail store Minimum 1 year experience as a store manager in retail Furniture and Home Decor industry experience preferred Basic Knowledge of MS Office, Google Docs, Sheets, Forms, etc. Well versed in Store Operations and SOP Management The Showroom Managers will work 6days a week with Tuesday off. All showroom operations will be closed on Tuesday Show more Show less

Responsibilities: * Manage SOPs & prepare new ones * Ensure regulatory compliance through audits & documentation * Oversee QA processes & document findings * Promote quality control within clinical ops Provident fund

Role & responsibilities : The SOP Manager is responsible for the development, implementation, maintenance, and continuous improvement of all Standard Operating Procedures across the organization. This role ensures that procedures are documented clearly, updated regularly, and compliant with relevant industry standards, regulations, and company policies. The SOP Manager collaborates closely with cross-functional teams to promote consistency, efficiency, quality, and compliance throughout operations. Key Responsibilities: SOP Development & Maintenance: Draft, review, and update Standard Operating Procedures in collaboration with departmental subject matter experts. Ensure all SOPs follow a standardised format and meet internal and regulatory requirements. Maintain a centralised SOP repository and version control system. Compliance & Quality Assurance: Ensure that all SOPs align with industry regulations (e.g., FDA, ISO, GMP) and company quality standards. Support audits and inspections by providing relevant SOP documentation and ensuring readiness. Cross-Functional Collaboration: Work with departments including Quality, Operations, HR, Legal, and IT to gather input and ensure SOP alignment across business functions. Facilitate periodic SOP review meetings with department heads. Training & Communication: Ensure employees are trained on relevant SOPs and that training records are maintained. Develop and deliver SOP-related training and communication materials as needed. Process Improvement: Identify opportunities to streamline SOP-related workflows and increase operational efficiency. Track and report SOP metrics (e.g., update cycle times, training completion rates). Qualifications: Bachelors degree in Business, Quality Management, Life Sciences, or a related field. 5+ years of experience in SOP management, document control, or quality systems. Experience in regulated industries (e.g., pharmaceuticals, healthcare, manufacturing) preferred. Strong understanding of compliance standards and documentation best practices. Excellent written and verbal communication skills. Proficiency with document management systems (e.g., QMS, SharePoint, Confluence). Strong project management and organizational skills. Preferred Skills: Certification in Quality or Compliance (e.g., Six Sigma, ISO, CAPA). Experience in change control and document lifecycle management. Ability to work cross-functionally and influence without authority.

The position involves managing trade compliance activities such as customs clearance (mainly imports), maintaining HSN codes, assessing budget impact, managing documents and records, and ensuring compliance. Responsibilities also include handling CHA, maintaining relationships, and managing KPIs. Additionally, overseeing OTC processes like order processing, PGI, invoicing, and e-way bill processes. Managing SOPs and inventory which includes quarterly physical counts, adjustment entries, expiry management, inventory and space management, budget planning, and long-term planning. Monitoring Cost to Serve and Service Level KPIs (OTIF) and engaging with stakeholders. Required Education, Experience, and Skills: - Graduation in Science or Commerce - Qualification in Materials Management or Supply Chain - About 5 to 8 years of experience with 2-3 years in SAP operations. Organon is a global healthcare company dedicated to providing innovative health solutions that enhance people's lives. With a focus on women's health, the company aims to make a positive impact on women, their families, and the communities they serve. Organon is committed to addressing unmet needs in women's health, expanding access to biosimilars, and offering a diverse portfolio of trusted health solutions. The company's vision is to create a better and healthier everyday life for every woman. Organon is an equal opportunity employer that encourages applications from candidates with diverse backgrounds. The company is dedicated to fostering an inclusive environment for all applicants. Please Note: - Organon LLC does not accept unsolicited assistance from search firms for employment opportunities. - CVs/resumes submitted without a valid written search agreement will be considered the property of the company. - No fees will be paid for hiring resulting from unsolicited referrals. - Please refrain from phone calls or emails. Salary Range: - Global Annualized Salary Range - Canada Annualized Salary Range Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: Organon employees must meet travel and credentialing requirements, including vaccination prerequisites. Flexible Work Arrangements: Yes Shift: Valid Driving License: Required Hazardous Material(s): N/A Number of Openings: 1 Requisition ID: R531776,

We are looking for a proactive and detail-oriented Operations Executive to take ownership of cross-functional workflows and drive operational excellence. In this role, you will be responsible for streamlining internal processes, standardizing tools, and documentation, building tracking systems, and ensuring seamless coordination across teams. Your work will directly impact the speed, accuracy, and effectiveness of our property development lifecycle. KEY RESPONSIBILITIES: Own and optimize end-to-end operational workflows across departments such as land acquisition, permitting, and development. Map and document key processes, identify bottlenecks or inefficiencies, and recommend actionable improvements. Standardize and maintain key documents, trackers, and Standard Operating Procedures (SOPs), and ensure consistent adoption across teams. Build and manage dashboards or systems for property-level tracking and macro-level pipeline visibility. Collaborate with the tech/tools team to enhance internal platforms like CRM, ClickUp, Trello, or custom systems. Automate routine tasks, status alerts, and reporting mechanisms to improve process discipline. Monitor pipeline progress and flag delays, missing information, or overdue items for resolution. Coordinate and prepare for recurring operational review meetings: dashboards, notes, and follow-ups. Train new team members on operational processes, tools, and best practices. Act as the bridge between operations strategy and day-to-day execution, ensuring alignment and accountability. QUALIFICATIONS: Bachelor's degree in Business, Operations, Engineering, or a related field. 0-1 years of experience in operations, project coordination, or process improvement roles. Strong analytical and process-mapping skills; familiarity with workflow optimization methodologies is a plus. Experience working with tools like CRM platforms, ClickUp, Trello, Google Sheets, or dashboard/reporting tools. Proven ability to drive process adoption, improve systems, and ensure cross-functional accountability. Excellent communication, documentation, and organizational skills. Self-starter with a strong sense of ownership and attention to detail

Job Description HR Lead (Senior Manager) Designation: HR Lead – Senior Manager (Baska Campus) Location: Baska, Halol, Vadodara Reporting To: Group HR Head Experience: Minimum 10–15 years in HR (with at least 5+ years in Pharma/Healthcare/Manufacturing industry; mandatory exposure to USFDA-regulated facilities and shop-floor HR operations ) Position Overview We are seeking a dynamic and seasoned HR Lead (Senior Manager) to spearhead the end-to-end HR & Admin function at our Baska Campus, which comprises General Injectable Plant, General OSD Plant, and R&D – FML Unit . With a current strength of ~750 permanent employees and ~600 contractual workforce , this role is pivotal in driving people, process, and compliance excellence during our upcoming expansion phase. The incumbent will serve as a strategic partner to the Site Head and act as the key liaison with the Group HR Head , ensuring seamless alignment of HR strategy with business goals. Key Responsibilities 1. Strategic HR Leadership Lead and manage the HR & Admin function for the Baska campus (Manufacturing & R&D) . Partner with Site Head and Group HR Head to align people strategy with business objectives, especially in light of upcoming capacity expansions (General Injectable, OSD, R&D – FML) . Build and drive workforce planning aligned with business growth and regulatory requirements. 2. Talent Acquisition & Workforce Management Manage end-to-end recruitment & onboarding for all levels at the Baska campus, ensuring timely and quality closures. Oversee contract labour management (approx. 600+ workforce) with strict adherence to statutory compliance (CLRA, BOCW, etc.). Implement manpower planning models to optimize productivity and resource utilization. 3. Employee Relations & Engagement Act as the first point of HR leadership for employees and managers at site. Build a culture of employee connect, transparency, and trust through regular interactions, open forums, and engagement programs. Proactively address employee grievances and maintain harmonious industrial relations . 4. Performance & Capability Development Drive performance management processes (KRA/KPI framework) at site level in alignment with Group HR strategy. Partner with L&D CoE to roll out training and capability-building programs for plant & R&D employees. Support succession planning and talent pipeline building for critical roles. 5. Compensation & Benefits (Site Role) Ensure accurate and timely payroll, leave management, and statutory compliance for both permanent and contractual workforce. Support Group HR Head in compensation & benefits initiatives and policy implementation at site. 6. Compliance & Audit Readiness Ensure adherence to Factories Act, Labour Laws, ESI, PF, Gratuity, Bonus, CLRA, and other statutory requirements . Support regulatory inspections (USFDA, MHRA, WHO, EU, GPCB, DISH, PESO, etc.) by ensuring compliance of EHS and HR-related statutory requirements. Maintain documentation and coordinate with government authorities and external agencies for licenses, approvals, and audits. 7. Administration & General Management Manage employee services at the campus: canteen, transport, security, housekeeping, guest house, welfare facilities. Drive cost optimization and efficiency improvements in Admin functions. 8. Culture & Values Promote the “Humesha Responsible” culture , embedding organizational values across the workforce. Act as a role model and mentor for the HR & Admin team (~3–4 direct reports + extended team). Champion diversity, inclusion, and ethical practices at site. Candidate Profile Education: MBA/PGDM in HR / HRM / IR from reputed institute. Experience: 10+ years, with strong pharma/regulated industry exposure. Must-have skills: Hands-on plant HR & IR management (including union handling). USFDA & global regulatory audit exposure (HR & EHS compliance readiness). Contract labour management at scale. Proficiency in HRMS, payroll systems, and compliance management tools . Soft Skills: Strong leadership, interpersonal influence, decision-making, crisis handling, collaboration with cross-functional teams.

Key Resp- 5+Yr in int BPO/GCC(Healthcare/Finance) Deliver onboarding and brefresher training programs. Conduct soft-skill workshops, compliance training. Coach underperforming agents using QA Feedback & Mock Sessions. Collaborate with Quality Team

Specsmakers is a leader in crafting stylish, high-quality eyewear at affordable prices, with over 250+ retail locations across various cities. The brand focuses on reinventing the eyewear shopping experience by offering a wide variety of fashionable eyewear with a high quality. Specsmakers is committed to providing exceptional service with a focus on speed and convenience to make the process of buying glasses enjoyable. As an Assistant Store Manager cum Optometrist at Specsmakers, your role goes beyond traditional eye check-ups and includes sales as a critical aspect. You will be responsible for delivering technical expertise through conducting accurate eye check-ups, providing consultation on eyeglasses selection, assisting customers in choosing frames and lenses, recommending and fitting contact lenses, achieving sales targets, handling customer complaints related to vision problems, and ensuring store operations adhere to SOPs to deliver an exceptional customer experience. Key Responsibilities: - Perform accurate eye check-ups and vision correction. - Consult customers on selecting the right pair of eyeglasses. - Assist customers in choosing suitable frames and lenses. - Guide customers on selecting and wearing contact lenses. - Drive sales and meet store targets. - Address customer complaints and resolve vision-related issues. - Manage store SOPs and contribute to store operations. Candidate Profile: - Interest in retail and customer-facing roles. - Enthusiasm for sales and problem-solving. - Desire to grow within the organization by achieving targets and sales goals. - Strong team player with a can-do attitude. - Ability to multitask effectively. - Excellent communication and presentation skills. - Well-groomed and professional appearance. This is a full-time position that requires in-person work at the designated location.,

Greetings from ReSource Pro!!! . Job Description Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1 + years of experience as an Assistant Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 8:00 AM to 5:00 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

Developing the Quality strategy, policies, processes, standards and systems for the Company and its supply chain to operate within. May undertake auditing to ensure compliance although this may be carried out by a third party accredited body.

QUALIFICATIONS Bachelor of Engineering (preferably top colleges), PG Diploma from NICMAR OR full time MBA from Reputed Institute EXPERIENCE 12+ Years of proven experience in Contracts, Purchase, Supply Chain, and MIS with large scale organization or any leading real estate developers. KEY RESPONSIBILITIES Process Excellence: Identify, develop and deploy processes and mechanisms for reporting transparency across projects and regions. Review existing policies & SOPs and modify them from time to time basis business requirements (in discussion with stakeholders & HOD). Identify bottlenecks in existing mechanism and resolve via tools and interventions Data Maintenance & Management Reporting: Be the key storekeeper and manager of data Perform / Oversee requisite data analytics for Data Migration / data management Management reporting. Maintain existing Dashboards with the help of in-house IT team Setting up processes for spend analysis to support business, and procurement team in decision making• Procurement Operations: Product Development- Identify innovations in market to push uptake in procurement function. Vendor Performance Evaluation Identify opportunities for Standardization and Aggregation in discussion with regional heads and manage roll out. Liaise with procurement teams and standardize formats, data requirement, analysis formats, approval formats etc for internal as well as external discussions basis business requirements from time to time Will also be responsible for co-ordination with various stake holders in driving, implementing various Strategic Initiatives to bring best of industry practices in of procurement or any other tasks assigned by HOD procurement from time to time.

Role & responsibilities - To prepare Maintenance Budget and Annual Maintenance Plans - To prepare CAPEX plan in consultation with HODs to submit for approval - Coaching and Leading the maintenance team - To supervise Mechanical, Electrical and Instrumentation engineers - Preventive and Breakdown maintenance of the plants - All Infrastructure, Boiler, electrical, utilities, control systems maintenance - Inventory planning and management. Specifying parts and equipment. Technical evaluation of offers. - Ensure continued compliance to standards and maintain certifications. - Statutory compliances and liasoning IBR, PESO, Electrical etc. - Work distribution and over all monitoring. Performance rating and improvement - Project assistance, Technical assistance in inventory control, plant and machinery procurement, Local effective enhancement of projects like modifications, infrastructure, plant enhancements etc,- 5 S Activity, TPM, WCM, ISO & others - Ensuring safe plant and clean environment of the site - Information, instruction, training and motivation of workers in maintaining safety at work place. Job safety analysis and documentation of safe work procedure. - Daily rounds of the plant / section under their control to check house-keeping and safe working practices. Encouraging suggestions from workmen. - Recording, investigating all the accidents departmentally and identifying, potential hazards, unsafe conditions/ near misses and reporting to the Departmental Head(s) / HSE department. - Implementation of suggestions and recommendations. - Giving feedback to their bosses in the safety matters and suggest improvements in the working conditions, methods, procedures etc. - Lead / Participate in Safety study. - Regular GPI round and implement GPI round suggestions/recommendations Preferred candidate profile

Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

Lead end-to-end warehouse operations, ensuring smooth inward, outward, inventory control, audits, and client coordination. Drive process improvements, MIS reporting, team management, and operational excellence across multiple client accounts. Required Candidate profile Experienced in warehouse operations, inventory control, client management, and team leadership within 3PL setups. Skilled in MIS, WMS/ERP systems, process optimization, and problem-solving.

The school administrator will be responsible for a variety of administrative tasks such as assigning work to reporting admin staff, obtaining necessary approvals from the Executive Director/President or Principal, overseeing maintenance and housekeeping departments, managing school events, and obtaining permissions for events from relevant departments. The administrator will also facilitate trainings as required, help create and manage admin standard operating procedures (SOPs) in all departments, ensure cleanliness and hygiene according to SOP guidelines, and coordinate with the transport manager for official vehicle requirements. This is a full-time position with benefits including health insurance, leave encashment, and provident fund. The work schedule is during the day shift. The ideal candidate should have a total of 3 years of work experience. The work location is in person.,

As a Manager - LCM Engineering at Lauritz Knudsen Electrical & Automation in Vadodara, a unit of Schneider Electric India Pvt. Ltd., you will play a crucial role in developing and maintaining processes such as Sheet Metal Stamping, Welding Technology, Machining, Moulding, and more. Your responsibilities will include managing process documentation, implementing new processes, optimizing costs, providing technical support for production, and improving quality through problem-solving tools and SPC. Additionally, knowledge of SAP MM module will be essential for this role. To excel in this position, you should possess a Bachelor's degree in Engineering (B.E/B.Tech) or Diploma in Production/Mechanical with 4 to 6 years of relevant experience. Your functional competencies should encompass VA/VE, PCN, PFMEA, Six Sigma, PPAP, and technical expertise in Moulding, Stamping, Welding, and Machining. Hands-on experience with Jigs, Fixtures, Moulds, and Press Tools will be advantageous. At Schneider Electric, we value the IMPACT culture, which stands for Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork. By joining us, you will have the opportunity to contribute to turning sustainability ambitions into actions and play a part in creating a more resilient, efficient, and sustainable world. We are looking for exceptional individuals who can make a positive impact at the intersection of automation, electrification, and digitization. If you are ready to become an IMPACT Maker with Schneider Electric and be part of a company with a $36 billion global revenue, +13% organic growth, and a presence in 100+ countries, we encourage you to apply today. Our commitment to inclusivity, diversity, ethics, compliance, and trust ensures that every employee is valued and provided with equitable opportunities to contribute their best. Join us in championing inclusivity, sustainability, and excellence at Schneider Electric, where your skills and passion can make a real difference. Apply now to be considered for this exciting opportunity.,

Role Overview: The Product & Process Manager will oversee policy implementation, portfolio and productivity management, partner collaboration, and service excellence for the Micro Business Loan product. This role requires strong coordination across departments, compliance oversight, customer feedback management, and continuous improvement of systems, processes, and frontline knowledge. Key Responsibilities: Policy & Process Management Manage all policies, SOPs, and the branch manual encompassing Micro Business Loan processes Ensure process compliance across branches and satellite locations Track productivity, create budgets, and monitor business performance metrics (BAMs) Portfolio Management & Revenue Generation Oversee loan portfolio performance and ensure asset quality Drive additional revenue opportunities through product enhancements and fintech partnerships Collaborate with fintech partners for co-developed programs and digital integration Product Development & Improvement Gather feedback from sales teams and analyze competitor strategies Recommend improvements and innovations aligned with market trends and customer expectations Work with IT to support UAT (User Acceptance Testing) for new products and enhancements Audit & Compliance Ensure adherence to internal and external audit requirements Maintain proper documentation and compliance with regulatory norms Customer Experience & Feedback Management Monitor customer feedback to identify service gaps and enhance satisfaction Develop and implement strategies to improve customer loyalty and retention Training & Staff Enablement Work closely with training teams to enhance frontline staff understanding of Micro Business Loan offerings Conduct regular training and refresher sessions to ensure accurate and current knowledge dissemination Issue Resolution & Escalation Handling Handle complex customer queries and complaints related to the product Escalate critical issues promptly and implement solutions to minimize recurrence Process Optimization & Automation Analyze customer service processes and identify operational bottlenecks Collaborate with IT to automate repetitive tasks and enhance efficiency Conduct quality checks on customer interactions and maintain records of resolutions Communication & Marketing Support Liaise with marketing and communication teams to develop customer-facing materials Ensure consistent product messaging across all customer touchpoints

Neolytix provides management solutions aimed at igniting long-term success for healthcare providers nationwide. We provide a platform to incubate a conducive collaboration based on creating revenue and cost transformation within healthcare organizations. Work with a company where your work can make a real impact! As a Training process trainer specializing in US Healthcare processes, you will be responsible for creating engaging and comprehensive training materials, SOPs, and conducting On Job Training for the ramp-up period of training graduates. And a key resource for the SOP management. Leveraging your expertise in instructional design principles and your ability to conduct insightful interviews, you will craft high-quality trainer-led training content that ensures our workforce remains up-to-date and proficient in all areas of healthcare operations. Responsibilities: - Conduct thorough interviews with subject matter experts and stakeholders to gather comprehensive insights on US Healthcare processes, including medical billing, credentialing, etc. - Design and implement effective process knowledge test assessments to measure the understanding and proficiency of employees in key healthcare processes, fostering continuous improvement and skill development. - Regularly update the SOPs and enhance existing SOPs to reflect the latest developments, trends, and changes within the process, and maintain work hygiene. - Conduct On-Job-Training during the ramp-up period of the new Hires post the graduation of the training. - Conduct process training on RCM modules. - Utilize applications used in operations and create SOPs based on them to design training accordingly. - Proven experience in creating engaging and effective trainer-led training materials in the healthcare sector, focusing on medical billing, credentialing, and clinical documentation management. - Familiarity with learning management systems and multimedia tools to develop interactive and visually appealing training content. - Knowledge of US Healthcare regulations, compliance standards, and industry-specific best practices. Essential Functions: - Work collaboratively with Revenue Cycle colleagues to ensure work products meet quality and quantity expectations. - Possess critical and analytical thinking skills to strategize solutions and work independently. - Strong computer skills required, especially in EPIC, Availity, Waystar, and Microsoft Office tools. - Excellent verbal and written communication skills with the ability to demonstrate diplomacy and conflict resolution techniques. - Engage in teamwork, maintain positive working relationships, and ensure OJT work production meets defined expectations. - Perform other duties as assigned. Requirements: - Skills: Proficiency in computer applications like Explorer, Excel, Word, Outlook, EPIC (or other EHR software). - Ability to multi-task, assess organization/customer needs, and translate them into learning objectives. - Good communication skills both verbal and written. - Education: College graduation in any stream. - Knowledge of insurance billing, medical terminology, rules, regulations, US Insurances, managed care contracts, and compliance. - Experience: 4+ years of healthcare accounts receivable experience with expertise in un-adjudicated claim management, appeals, and pre-collections. Demonstrated ability to develop and train staff on processes and procedures. Neolytix is an equal-opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.,

As a Senior Business Process Analyst, Enablement & Operations at OpenText, you play a crucial role in maintaining and enhancing the operational standards of the Governance Team. Your responsibilities include acting as the central guardian and orchestrator of documented processes, thereby contributing to various aspects of the organization: - Enhanced compliance and audit readiness: You will establish and uphold a robust framework of well-documented procedures to ensure compliance with internal standards and readiness for audits. - Streamlined knowledge access: Your role involves curating and managing process documentation to facilitate easy access to critical information and promote efficient knowledge transfer among teams. - Continuous process governance: You will oversee the lifecycle of Standard Operating Procedures (SOPs), ensuring they are up-to-date, effective, and seamlessly integrated into daily Engineering operations. - Reduced operational risk: By promoting adherence to processes and identifying areas for refinement, you will help mitigate administrative risks and enhance the long-term stability of Engineering workflow. In this position, reporting to the Engineering Enablement leader, you will be responsible for tasks such as managing the review, approval, and distribution of Engineering SOPs, overseeing the lifecycle of documentation, maintaining a centralized repository, administering training on SOPs, gathering feedback for process optimization, conducting process analysis, and supporting business operations in headcount tracking and planning. To succeed in this role, you should have at least 5 years of experience in the technology industry and possess the ability to organize information systematically, manage documentation libraries, interpret operational processes, manage multiple initiatives concurrently, collaborate effectively with diverse teams, and communicate requirements clearly. Optional qualifications that would be beneficial include experience in Quality Management, document management, and a basic understanding of Engineering terminology. If you require assistance or accommodation due to a disability during the application process, please contact hr@opentext.com. OpenText values collaboration, innovation, and personal growth, creating a vibrant workplace environment for its employees.,

Responsibilities: Manage reservations & guest relations Maintain high standards of hospitality Coordinate housekeeping services Oversee front desk operations Ensure SOP compliance

Responsibilities: * Candidates from Wiring harness industry * Lead In process Quality & SQA * Implement NPD QC processes, manage NCs * Oversee PFD development, Control Plans, SOP updates * Conduct training * Quality system &Conduct quality audit Provident fund