Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Role: Operations Executive
Job Mode: Onsite
Job Location: Coimbatore
Reporting to - Team Leader
Department
Operations
About the organisation:
VMax is an innovative Health Tech platform committed to holistic wellness. Our expert team delivers personalized fitness and nutrition plans tailored to individual needs. We aim to transform 1 million lives by preventing lifestyle diseases such as obesity-related diabetes, heart conditions, thyroid issues, hypertension, depression, PCOS, and certain cancers .
Job Summary: -
This is a full-time operations associate role that requires the candidate to work on-site at VMax Wellness in Coimbatore. The operations associate will manage a range of day-to-day tasks, including coordinating internal and external clients, communicating with clients, including Messages and calls, and documentation. The Operations Executive will work closely with the VMax Wellness team to ensure smooth and efficient operations and will also be responsible for providing the team with insights and recommendations to improve processes.
Roles and responsibilities:
Run reminders and WhatsApp engagement
Make welcome calls and log notes in CRM
Track attendance. Update sheets. Share daily reports
Chat support during webinars. Record engagement
Follow up on registrations, no shows, and basic queries
Create or update forms, links, and access
Convert paid webinar leads to clients in CRM. Capture onboarding details
Requirements: -
Masters or Bachelor s - any stream from a reputed institution.
Freshers or 1 year of experience. Client Call support experience is an advantage.
Strong command of Google Sheets/Excel, Presentation/Google Slides, MS Word, and Zoom operations
Excellent interpersonal and communication skills (Fluency in English is Mandatory)
Strong problem-solving, analytical, and multitasking abilities
Self-disciplined, proactive, detail-oriented, and capable of working in a fast-paced environment
Skilled in customer communication, webinar moderation, and social media management
Enthusiastic about solving operational challenges and optimising task completion
Documentation skills
Must have a working laptop and Wi-Fi connection.
Points to be noted:
Job Type: Full-time
Job Mode - Onsite, Coimbatore
Working days - 9.30 am to 6.30 pm
Should have a working condition laptop with Wi-Fi Connection
Vmax Wellness
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