Operations Executive

Job Title: Branch Support Executive

Reports to: [Area Manager / support manager]

Job Summary:

We are seeking a highly organized and customer-focused Branch Support Executive to provide administrative support to our branch employees and agents. The successful candidate will ensure seamless operations, excellent customer service, and efficient sales tracking.

Key Responsibilities:

1. Coordinate with branch employees and agents to ensure smooth operations.

2. Follow up with customers to obtain required documents and complete KYC formalities.

3. Track sales performance and provide updates to management.

4. Perform regular operational tasks, including data entry and record-keeping.

5. Make outbound calls to customers and Business Associates (BAs) to gather feedback and provide updates.

6. Assist the branch team in resolving customer queries and concerns.

7. Maintain accurate records and reports to support business decisions.

Requirements:
-Advance MS Excel Mandatory

- Excellent communication and interpersonal skills

- Strong organizational and time management skills

- Ability to work in a fast-paced environment

- Proficiency in MS Office and other software applications

- Strong customer service skills

- Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications:

- Prior experience in a similar role or in customer service

- Knowledge of sales tracking and reporting

- Familiarity with branch operations and procedures

What We Offer:

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

If you're a motivated and customer-focused individual, please apply with your updated resume and a cover letter.

For any quires Call HR (Yugandhar) : 9966069639

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• KPHB Colony, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you experienced in advanced MS Excel ?

Location:

• KPHB Colony, Hyderabad, Telangana (Preferred)

Work Location: In person