Operations Executive - Dark Store Operations

Zippee

3 - 7 years

4 - 7 Lacs

mumbai

Posted:-1 days ago| Platform:

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Skills Required

quick commerce last mile delivery inventory management operations management logistics operations store management supply chain operations warehouse operations delivery management store operations sla management warehouse management logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're looking for a talented Operations Executive - Dark Store Operations
Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact.
This is an in-person role at our dark store, and you must be based near Andheri East, Mumbai.

Role & responsibilities:

Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Mumbai
Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

3-7 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies.
MUST have strong communication & team management skills
You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc.
You must have a local network of dark store/warehousing/operations/last-mile delivery associates.

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