Operations Executive

Job Title:

Location:

Reports To:

About Aasai:

Aasai is a design and brand strategy studio that helps businesses craft purpose-driven brands through creative design, campaigns, and communication. We work across industries, handling projects ranging from branding and packaging to social media, marketing campaigns and collaterals.

Position Overview:

Operations Manager

management or operations background

Key Responsibilities:

1. Project Operations & Workflow Management:

• Manage timelines for multiple projects across different verticals.
• Create, maintain and optimise workflows for project execution.
• Track progress and follow up with team members to ensure timely completion.
• Ensure projects are delivered on time, on brief, and within scope.

2. Client Servicing & Account Management:

• Serve as the primary point of contact for clients regarding project updates and timelines.
• Take ownership of new tasks, communicate requirements to the team and track execution.
• Maintain strong client relationships by proactively addressing concerns and providing updates.
• Coordinate internally to ensure that client feedback and approvals are implemented efficiently.

3. Team Coordination & Communication:

• Act as a bridge between the studio leadership and the design team.
• Facilitate clear communication regarding project priorities, tasks and deadlines.
• Ensure that the team has the information and resources they need to execute work effectively.

4. Administrative & Routine Tasks:

• Oversee day-to-day operational tasks, including scheduling, documentation and record-keeping.
• Maintain organised systems for tracking projects, clients and internal processes.
• Implement procedures that free up the founders and designers to focus on creative and high-value work.

5. Process Improvement:

• Identify bottlenecks and areas for improvement in operations and project management.
• Suggest and implement solutions for smoother workflows and better team efficiency.
• Ensure that operational processes scale as the studio grows.

Qualifications & Skills:

• Degree in Management, Business Administration, Operations or related field (preferred).
• Prior experience in operations, project management or account management is a plus (studio experience preferred but not mandatory).
• Strong organisational, planning and multitasking skills.
• Excellent written and verbal communication skills.
• Proactive, solution-oriented and capable of taking ownership.
• Comfortable working in a fast-paced, creative environment.
• Ability to coordinate between multiple stakeholders (clients, team members, leadership).
• Familiarity with project management tools (Asana, Trello, Monday.com, Notion, etc.) is a plus.
  

Roles & Opportunities:

• Work closely with the founders and design team to understand the creative process.
• Exposure to client interactions, strategic planning and studio operations.
• Opportunity to grow into a leadership role managing studio operations and client accounts.
  

How to Apply:

resume