Operations & E-commerce Executive (Raipur)

Job Opening: Operations & E-commerce Executive (Raipur)

Company: Dusala India

Location: Raipur (Full-time, On-site)

We’re looking for a smart, hands-on professional to handle our back-end operations, billing, and customer engagement.

Your Role

• Excel & Reports – Maintain stock & sales records (advanced formulas, pivots).

• Invoicing & Accounts – Generate invoices, update payments, reconcile with accounts.

• E-Way Bills – Create & manage e-way bills for shipments.

• E-commerce Panels – Manage product listings, stock, orders & offers on Shopify + marketplaces (Amazon, Flipkart, Etsy, etc.).

• Payment Gateways – Reconcile online payments (Razorpay, PayU, Shopify Payments, etc.) with orders.

• Logistics – Coordinate with courier partners & track deliveries.

• CRM / Customer Follow-up – Call/message for abandoned checkouts, maintain WhatsApp follow-ups, build repeat customer database.

• Reporting – Prepare weekly/monthly stock & sales reports.

Requirements

• Strong MS Excel skills.

• Experience in Shopify/marketplaces (Amazon, Flipkart, etc.).

• Knowledge of e-way bills & payment gateways (preferred, but can be trained).

• Graduate (Commerce/Management/IT preferred).

• 1–3 years of e-commerce/operations experience. Freshers with strong Excel skills are welcome.

Salary

₹15,000 – ₹22,000/month (based on experience).

📍 Work Location: Raipur (on-site only)